Great News! The next CyborgCamp will be in early May of 2010. That means its time to start planning!

This meeting is everyone’s chance to brainstorm on location ideas, sponsors and speakers. What kinds of topics are of interest to you? How has the idea of Cyborg evolved over the last year? What new kinds of technologies have arrived on the scene?

We’ll discuss volunteers and the wiki too. Come along, especially if you helped make CyborgCamp PDX ‘08 so excellent in the first place. Bring snacks and drinks to share with others.

This planning meeting will most likely be followed by general networking and fun at a local haunt.

RSVP on Upcoming.org

Where:

AboutUs.org

107 SE Washington Street, Suite 520
Portland Oregon 97214
United States

When:

Tuesday, January 19, 2010 from 7–9pm

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What is CyborgCamp?

CyborgCamp is an unconference about the future of the relationship between humans and technology. We’ll discuss topics such as social media, design, code, inventions, web 2.0, twitter, the future of communication, cyborg technology, anthropology, psychology, and philosophy.

CyborgCamp’s aim is to have many communication channels, such as Twitter, Flickr, UstreamTV, Video and Audio recordings and live chats displayed on the screen.
Why May 2010? In March 2010, CyborgCamp will make its way to Brazil and back before landing again in Portland, Oregon for its second year.

—

Questions? Contact Amber Case @caseorganic or MJ @mama_j.

You can also follow @cyborgcamp on Twitter for updates.

Today I was excited to speak at BoCo, a great new conference developed by the Boulder Tech Community, especially Andrew Hyde. Rick Turoczy was there, among other awesome Portlanders, San Fransiscans, and Boulderites. It  was a sunny day and there were beautiful mountains all around. The morning sessions dealt with food and music and were very wonderful to listen to.

I spoke about Cyborg Anthropology, which is the study of human computer interactions and how technology affects the way in which we communicate with one another.

We Are All Cyborgs

When you read this, you are acting as a low-tech cyborg, because you are using a computer to view text that I have written. My writing is stored here in my website, part of my actor network of external technological devices that, when taken together, comprise my technosocial self. As cavemen, we began skipping evolution by crafting spears instead of growing teeth. We began making hammers as extensions of our fists.

My social self is part technology and part human. My technological self does a lot of networking for me through my social networking profiles and my Google search results. So do yours (if you have them). My technosocial avatar of a self networks for me when I’m not there.

Distributed Social Selves

Each piece of my distributed social identity leaves a geological trail of past self that my present self can interact with. These all comprise my future self, which your future self or selves will most undoubtedly interact with. The online optimization of self, when coupled with the analog optimization of self (i.e. real-life networking, person to person) is the creation of a stable identity that is uniformly distributed and presented all over the web.

Technology Resembles Magic

Technology is almost magical. Like the scrying pool of the past (or of fantasy novels), the iPhone or computer monitor allows us to view anything anywhere in the world through YouTube and Twitter, News sites and Facebook. We can summon up an image with a simple spell (a simple text entry into Google search or Twitter search) and we can extend our speech and ears across very large distances in seconds with the mere touch of a button.

Technology Gives Us Superpowers

Technology, when used well, gives us amazing superpowers. We are like gods, until we forget to charge our batteries. We are like gods, until we forget to upgrade our devices to the most recent operating system or device number. Our external prosthetic devices turn against us when they get old. Our old clothes go out of style. Our brick phones make us get laughed at in the streets.

From Physical Transportation to Mental Transportation

In the same way that cars transport our physical bodies, computers and cell phones transport our spiritual bodies. Don’t like the word spiritual? Use the word mind instead. We’re increasingly entering into a world of mental machines - mental transportation devices. These devices transmit our thoughts invisibly to others. They are taking up smaller amounts of space, until vehicles, who require increasingly large highways.

Mental Traffic Jams

We have traffic jams, too. Mental traffic jams. Jams on Twitter. Twitter fails. Rush hour around important events and deaths and wars and crises. We can now have multiple views of the same event.

Telephonic Schizophrenia

When telephone technology first came out, people felt it was crazy. The idea of going into a room and speaking into a machine sounded schizophrenic.

More

There is more: enough to fill up a hour and a half speech, but I’ll leave that to you to see the next time I speak. Until then, you can follow me on Twitter @caseorganic, or you can check out BoCo.

Last night, around 6 pm, an event at Substance brought together many members of the Portland design/creative/new media/innovative community. Those tags do not describe the types of people there, no do they describe how it was to be at the event. Why? Because I wasn’t able to make it.

I’m going to review the event anyway (or at least provide information for others who couldn’t make it), as well as use some great pictures taken by Haley Lovett. I’m including them here, so you can understand some semblance of the event.

Okay, so what is The New Communicators about?

According to a post on the Substance website, “New Communicators are compelled to engage in conversation. They stand taller and stride farther when traversing the current media landscape. They are a mixture of digital and analog. Their message is everything interactive. Everything transmissive. Communicating is a give-and-take, speaking-and-listening, and New Communicators utilize a mixture of new and traditional tools to share their point-of-view with the world. Evolving conversation, they share their ideas, their truths, their lives”.

The New Communicators Video

If you missed it, here’s a Q&A in digital video!

The New Communicators Q&A - September 1, 2009 from The New Communicators on Vimeo.

The gathering was “about the evolution of conversation: exploring the pathways through which an originator interacts with a receiver. These connections can be fulfilling and triumphant; the failures potentially tragic and illuminating. Regardless of the outcome, these experiences are relevant, useful and inspirational. They should be open, discussed and analyzed in the interest of understanding what it means to be a New Communicator”.

What Next?

From Wednesday, October 28th to Friday, October 30th, you’re invited to hold an event around the theme of Evolving Conversation and explore what it means to be a New Communicator. The intent is to curate events for specific time slots in the mornings (8am to 10am), afternoons (4pm to 6pm) and evenings (7pm to 9pm) across the city. However, if those time slots become filled and you still want to hold an event, we got you covered. Any individual, group or company who wants to be a part of the convergence is welcome to do so and we will promote your events on our web site. Although, get those ideas in early if you want top billing and mentions in press content.

Event Response:

There was a lot of buzz about The New Communicators on Twitter. Some of my favorites:

hillerns: I learned something important this evening. When you invite folks to engage, you begin by asking, “What do you think?” #thenewcom

momothemonster: Great conversations at #thenewcom meetup tonight. Consider my fires officially stoked.

ephanypdx: 2nd thing I learned at #thenewcom: exchanging contact info is so 2004. Now we just follow each other.

Needless to say, I’m looking forward to hosting a session. Although I’m not sure on what yet. You can help me if you want by commenting below.

If that’s not enough for you, here’s a quick Q&A:

Who are you?

We are a group of like-minded individuals who believe the nature of conversation is evolving. It is our mission to illuminate this evolution, educate on how to traverse the new media landscape and inspire others to initiate conversations of their own.

What do you mean by “Conversations”?

Conversations are any kind of engagement in which thoughts are shared, ideas are exchanged and lives are changed. A Conversation is a dissemination of a point-of-view, a connection with an audience and a reciprocation to the originator. It is how we learn and grow.

What is a New Communicator?

Anyone who is compelled to engage in conversation by utilizing a mixture of new and traditional tools to share their point-of-view with the world.

Why are you doing this?

We want to seek out and share the stories of those who have found a way to break through to their audience in an authentic way using any medium, digital or otherwise. Too much emphasis is placed on the technology behind interaction, when it is the content and quality of the conversation that matters most.

How do you intend to make this happen?

We see our role as gracious facilitators providing an online space for participants to promote their gatherings, connect with collaborators and venues, and use our connections in the community to provide a context to share their experiences and promote their ideas.

Where is Substance Located?

Looking for 1551 SE Poplar? Here’s what it looks like from outside: http://twitpic.com/g5705

How Can I Participate?

Simply visit The New Communicators, or follow them on Twitter at @thenewcom, and the hashtag #thenewcom.

On July 8th, the Computer-Human Interaction Forum of Oregon (CHIFOO) hosted Cathy Marshall of Microsoft Research at Jive Software (CHIFOO’s new location). Marshall’s presentation, titled Reading and Collaboration in a Digital Age: or How I learned to Stop Worrying and Love the Screen, was a mental tour de force that reexamined assumptions of how we read, annotate, and look at text.

Approximately 60 people were in attendance, and the audience and speaker discussion was lively and relevant. There was never a dull moment or boring segment. I sat there furiously trying to capture every piece, as you will see evidenced below.

A Short History of eBooks

Marshall: I know lots of you are thinking, “what does reading have to do with collaboration?”.

eBooks have really been around for a long time, since around the 1980’s. The first generation was really about hypermedia and multimedia. Kind of the excitement of having these things on the screen, to be able to do things that you couldn’t do before. Peruses was a site about ancient Greece — the reason people loved it was that you were able to look up words in Greek and have them available immediately.

Generation 2 had P-books, or portable books. This turned out to be a bad name. There were multiple jokes about it. There was even a Zippy comic that made fun of it.

The comic shows Zippy and his friend flying through the city on the back of a book. Zippy’s friend says, “I head that the E-book trend never really took off, sales of the things are tanking.” and zippy says, E-books will never replace P-Book!”.

There’s some more text discussing the comparative values of books over electronic media, and the cartoon ends with Zippy saying, “E-books are spineless”.

Marshall: I think there’s a real sort of cultural anxiety about the end of books, and the death of text. And there was also skepticism about reading on computers, Like Sven Birkerts, Richard Harper, who wrote about how paperless offices didn’t work. There were also people in library science who said that these things wouldn’t work out well eighteen.

Marshall brings out a slide of an old cell phone displaying a partial sentence from Moby Dick on its tiny, pixilated screen.

Marshall: For many people, their worst fear was of having to read something on a cell phone while being trapped in the airport.

But there is no reason to laugh about this anymore because people in Japan are actually reading and writing novels on cell phones.

In Family Circus…by the way….does anyone think Family Circus is funny? I think they must have some hidden message or something , and that’s why people keep publishing them.

Audience: I have some friends who carefully cut out Family Circus every day…and then replace the captions with something else. Then they’re funny.

A Family Circus comic shows up on the screen. The kid is talking to his mother. “I’m never going to start reading eBooks,” he says, “it’s too hard to curl up with a monitor”.

And one last point was from Clifford Lynch in the battle to define the future of the book in the digital world. He said, “Try to think of eBooks as personal libraries instead of books” First Monday, 2001. “>First Monday 2001.

Generation 3 - 2006-2008

By the time Generation 3 happened, the generations were getting closer and closer together (as they say in future shock).

In this generation, we asked ourselves, will eBooks somehow renew the social side of reading?

Why was it so hard to see what’s coming?

Reason 1: Changes aren’t always in technology.

There was a very famous article written by Vannevar Bush about a system he called a Memex (portmanteau of “memory extender”). It’s heralded as the introduction to the hyperlink, that you could go from one place to another and record that hyperlink.

“The advanced arithmetic machines of the future…will have enormous appetites. One of them will take instructions form a whole roomful of girls armed with simple keyboard punches and will deliver sheets of complicated results every few minutes”. - Vannevar Bush in As We May Think, 1945.

I took typing class too, on those big clunky computers. And there were no boys in the class. You weren’t a boy in my class unless you were in drag.

An audience member nods.  “Were you in drag?” Marshall asks.

“Depends,” he responds, “what year was that again?”

Why is it hard to answer this question?

Answer: Because it is often difficult to see the whole cost/benefit analysis side of the picture, like this panel I cut out from the back of a box of Shredded Wheat that says,

“Dear NABISCO Shredded Wheat Users”.

Reason 3: Reading is Invisible

“Nothing is more commonplace than the reading experience, and yet nothing is more unknown. Reading is such a matter so common that at first glance, it seems there is nothing to say about it. ”
Tzvetan Todorov, quoted by Nicholas Howe in The Ethnography of Reading.

Marshall: I’m kind of a feral Ethnographer. Sarah has worked with me and knows that I like to have principles.

I was sitting there on the airplane and I was sitting there watching this man read his magazine. There he was, reading this magazine. I thought I was so discreet. And at some point he got up and went to the restroom.

And he looked over at me and said, “you stole my magazine”. and I said, “I did not!” and he said, “Let me look in your briefcase”. And so reading is invisible. And it’s very dangerous to watch people read. And people think it’s creepy!

But in this talk I’m trying to summarize 15 years of studies on cooperation, and reading tech, to really find out what reading is. So you’ll have to bear with me as I tease out a definition.

I starting looking at intelligence analysts - how people gathered and collected things, and then how people annotated things, and found that they aren’t quite the scholarly things people see in the margins, and then looked at it in law offices and law school. Those also who came in and talked to the Vice President and President and briefed them every morning. And I actually got to be there when President Bush got the Osama bin Laden briefing.

I went to work at Microsoft and looked a Microsoft reader, and then I looked at shared annotations, and then how people clipped things out of magazines and how they read. So we looked at reading in some detail. Then I worked with some people t Microsoft at the New York Times Reader application. Does anyone have one of those?

One audience member raised his hand.

Well then, it was a tremendous success! The photos in it are really nice. You don’t really notice how nice the photos are in the Times until you view them in that reader.

Then she showed a photos of a guy sitting on the subway reading a newspaper seated next to a guy who was sitting there with a tremendous cathode ray tube monitor and keyboard on his lap, the computer unit on the ground underneath his feet. It was making fun of Reading, of course.

How Do Most People Think About Reading?

We think it’s private, individual, stationary and passive. We think it’s something as immersive, and sometimes soggy (she shows a picture of a guy reading a newspaper in the bathtub).

But what we found instead was that reading is mobile. That’s why reading on a screen was so dismal at first, because nobody wanted want to carry around a screen with them everywhere. Because reading was so mobile. What we found at first was that mobility overwhelmed many things at first.

“If I’m going home to Colorado, I have to be really sure I’m going to read something if I’m going to bring it. Otherwise, why should I bring it [if it's large, heavy]. [The Pocket PC] is small, it’s handy.”. Quote from a college student talking about a Pocket PC with his course texts.

Marshall: Note that he actually didn’t end up reading his coursework on over the break.

So reading is mobile, material, passive.

In The Places of Books in the Age of Electronic Reproduction, Geoffrey Nunberg of Xerox Palo Alto Research Center and Stanford University said this about eBooks:

“Reading what people have had to say about the future of knowledge in an electronic world, you sometimes have the picture of somebody holding all the books in the library by their spines and shaking them until the sentences fall out loose in space” (Representations 24, Spring, 1993). Also in Howard Bloch and Carla Hesse, eds., Future Libraries, University of California Press, 1994.

“You get this little screen, so you get no sense of even how long the work is…but you have 600 pages, which means what? No one knows. So I definitely don’t see it as a literary experience”. An English Lit Grad student talking about reading on the Jordana Pocket PC.

(Note from Amber Case: This is what I continually think about when I encounter a computer, because no matter how much data I stuff into it, it never gets heavier. A book weighs the same as a leaflet – nothing).

Marshall: Navigation is fundamental to the material of paper.

“Something else that I think I sometimes do when reading an article: I’ll be like, ‘boy this has been going on a long time, and sometimes I’ll even flip ahead and think, how many more pages do I have? And if it’s going to end on this page, then I may just read it. But if I see it’s three more pages, the…I may just either give up. Or just go into scan mode, where I just flip, you know, see what grabs my attention”

Marshall: Reading has a basic physicality.

(Note from Amber Case: Here, the materiality allows scanning, weight, and thickness).

“I usually read in one of the chairs in the living room. That’s partly because I don’t have a desk in here. The chairs are very comfortable. There’s a occasionally much too comfortable, that’s why I have blankets around every chair in the house, so I can always be prepared to go to sleep.” - An English Lit major talking about where she reads.

Then Marshall shows a quote from the French philosopher Jean Baudrillard.

“I can’t read this without a French accent,” she says, “else I can’t get away with it. Does anyone have a French accent?”.

No one in the a audience had one.

“The compact disc,” says Baudrilliard, “It doesn’t wear out, even if you use it. Terrifying. It’s as through you’d never used it. So it’s as through you iddn’t exist. IF things dont’ get old anymore, then that’s because it’s you who are dead”. Jean Baudrilliard, Cool Memories II.

Marshall: Maybe you don’t want the pristine copy - you want the one that is like the one you first bought in the 70’s. The one that is used. The one that is well read.

You think about how interact with books online - you don’t have to think about that with a paper book. You don’t have to think about how to annotate.

Audience: The medium of the book is to have it be as transparent as possible. But when you have these different mediums that have types of media placed, you can’t read them anymore. You’re inhibited by the medium. You notice it.

We’ll get back to that later - I have a big rant about that too.

People interact with text far more than they own up to. People don’t remember making the annotations, they idealize them, they make far more than they actually remember. And when you show someone their annotations from a few days back, they don’t know what many of the annotations were referring to.

Audience Member: Have you ever heard of the book as a sacred object? Because I’m a librarian and I can’t annotate a book. I buy one copy for me and another to annotate.

Marshall: And what about the Ebook? Do you value the Ebook?

Audience Member: There’s nothing sacred about an Ebook because it doesn’t have a material embodiment. And I know I’m not going to pass it along to anyone else.

Marshall: Not unless you violate the DRM you won’t!

Audience Member: Is that sacredness of the book genetic, do you think?

Audience Member: Well I don’t know.

Librarian: Well, I was one of those, “Matchbox car collectors, a ‘never open the package’ kind of person.

Audience: What about the notes taken by college students?

Marshall shows the image of a page that’s been completely highlighted.

Like this? Or some people carefully save all of their college notes and them look at them later, or think they will look at them later. Or value them highly, but never look at them.

Literally, though, this highlighting goes on for pages. If you find that at the beginning of a math book, it means that the person’s going to drop the class.

Audience: I could never buy a book that was already annotated, because I’d go through the book and be like, “that’s not worthy of being annotated! or that section is not important enough to be highlighted!”.

Audience: Can you tell me the context of this study? How it was formed? Where you got the information?

Marshall: I’m smushing together many years of research here, but I can tell you about a few experiments.

For instance, for the highlighting, annotation one, I staged myself in the Stanford bookstore and pretended that I worked there, and I stayed there 2-3 weeks, looking through 1000’s of textbooks, watching people buy used and new textbooks, eavesdropping on whether or not they would buy what kind of book, and interviewed them about f they would by

And a lot of them would look through books to see what had been outlined before they decided on purchasing them.

This was a study I did a dozen or so years ago. It was one of the first studies I did, and it was just to get an idea of what people did when they purchased textbooks.

Audience: Did you ever find out the answer, “why did you highlight this entire text? Like why so much?

Marshall: Well, I think it happens in instances where there’s really complex information placed in front of someone who doesn’t understand it. The highlighting becomes more of a tracing of general attention. Sometimes it is from multiple readings.

In Mortimer Adler and Charles Van Doren’s How to Read a Book, there’s a whole section on active learning. Sometimes I see those results. One time I saw a book with multiple different colors and I found a student who said, “Oh, I do that!”. I asked why, and she said, “Oh, I just change colors when I get bored”. Evidence of why it is important to ask.

Annotations May Quickly Lose Their Value or Be Forgotten

“Some of them are absolutely ridiculous and I can’t believe that I actually wrote this in pen in the book. Some of them are - I have no idea what I’m talking about. Some of them are really interesting, and it’s something I’ve forgotten. It just depends on the notes….when I did Milton, we were doing the epithets about Satan or something, so I underlined all of them. And when I was going back through it, I’m like “what on Earth!?” A grad student talks about annotations she made as an undergrad.

Marshall: The reason I found out about the subconscious stuff is that I’d go back with them through their notes a week after they’d done it and ask them about it, the notes, the diagrams, and some of them would say, “I’m sure it had some meaning at the time”. So annotations have more meaning than we think.

Reading is Interrupted and Variable

I think this is at the root of “what is reading”. It’s not this image of a little girl in the window seat and she’s totally engrossed in a book, uninterrupted.

“We do not read everything with the same intensity of reading; a rhythm is established, casual, unconcerned with the integrity of the text; our very avidity for knowledge impels us to skim or to skip certain passages (anticipated as ‘boring’) in order to get more quickly to the warmer parts of the anecdote…” - Barthes, The Pleasure of the Text.

Marshall: Reading is not a single, undistracted stream of concentration. Has anyone read all the words of Proust, or War and Peace?

Audience member: Yes. But it was not normal circumstances.

Marshall: Right, most of the time, reading is fragmented.

Turning a Page as a Complex of Lightweight Navigational Acts

A series of actions: Constance is reading the first page of a review, but halfway through the article she turns the page halfway over, so she can see the next article while still reading the first one.

She looks at the cartoon before she goes to the next page because she thinks it’s funny.

She goes through the next page, which looks like a lengthy review, looks at the ads, because the likes to look at the ads.

She successfully flips over the magazine so that she can read the next article.

She changes the orientation of her hands so that she can comfortably read again.

I have so many videos of people moving their hands to their face or moving them when they’re

I’m going to claim that reading is social. Not that it is intensely individual, as many people may think.

“It is also worth noting that solitary reading always was, and still is, inherently social: how we read is ultimately determined by social convention and community membership”. -David Levy, Scrolling Forward: Making Sense of Documents in the Digital Age

Marshall: Now I’m going to bring up our old friend, the CSCW matrix.

When, Where, same time, different time, Same place, different place. It’s been around so long that I couldn’t figure out how to source it.

Audience: Stands for Computer Supported Cooperative Work.

In the upper left: reading together, same time, same place.

We were watching students read on the web and we seated each one in front of a computer. We just told them to ‘go and browse the web’. And very quickly they had organized themselves in twos or threes around the computers instead of individually exploring the web alone.

And then we did studies with an early Web TV, and I thought, “ ‘ho hum!’ big deal, the Web on your TV!”

But then I watched as one kid was messing around with the Web TV, and another kid joined him. Before long, they were negotiating about where to go next on the web.

And then there were situations designed to read socially, like reading groups.

One of the things I noticed is how people stayed together while reading together. One of the problems with some books is that people go to the used bookstore and buy different editions, and people all have to align in class on the same class. They’re all different ways people use to get to the same page. Chapters, indexes, page numbers, ect. What we noticed is that people can be productively engaged in the discussion but not actually on the same page. This sort of things people would get punished for.

Audience: Was it established why it was important to be on the same page? Reading together: on-the-spot research enhancing discussion or digression?

Marshall: Well, we did some studies where there would be a line in the reading like “Did they really hang dogs a witches?” This was an interesting quote so all the kids reading on their pocket PC’s began to look it up. Some teachers found it to be good, and others a distraction.

But a problem with sharing reading materials occurs when one tries to share them electronically, especially with a Kindle.

Audience: You can share books on a Kindle!

Marshall: Even DRM ones?

Audience: You can share them if they’re in the public domain.

But that’s not the same as sharing a book. The problem is that you have to have an ID or account to share that data. You can’t just pass it to the next person, like you would with an analog book. You can’t share the data itself, or annotations, or things you’ve torn out.

Speaking of tearing out data; we all have experienced this. Tearing out data makes us this of our mothers, our mothers or brothers or sisters, tearing something out and mailing it to us.

H3>A Few Questions About Sharing Encountered Information

How important/ubiquitous is the information? Do people cut out things to annoy people?

It’s kind of like, you buy a magazine because of the things you might find in there. But you don’t know what’s going to be in there.

Audience: I now look at people’s Twitter feeds to see what I should look at.

At this point, @brampitoyo said (on Twitter) “@caseorganic Twitter is made for sharing artifacts encountered everywhere else. RT is one of the forms.”

Marshall: What are some of the reasons people share?

1. Sharing for mutual awareness.

2. At work, in customer-focused jobs.

3. At home, keeping up with friends and family
short of a way to keep in synch.

4. Sharing to educate or raise consciousness. Valued by sender — perhaps not by receiver.
Mostly occurred for personal topics/home

Audience: I was thinking with Twitter how funny it is, how the more boring Twitter users just send out links, and we don’t get to know them as person.

Audience: Well, I like those people!

5. Sharing to strengthen social ties
“I’m thinking of you”
“We have common concerns”
“We have the same sense of humor”.

Audience: Or sometimes you’re sharing to make people think you’re smart

Yes, we just notice it because it’s so obnoxious, but it’s rally not that prevalent. Just sharing knowledge to show off.

Audience; Or sharing to “hint”, like “I’m thinking about getting a camera”.

P2, a high school student, receives links to online article from her dad sometimes as often as 2 or 3 times a day. She usually reads he article son the screen and doesn’t keep them. For example her dad recently sent her an article from the NY Times. “Sending these articles is nice. I don’t know how we started doing it, but it feels nice to know people are thinking about you. It’s our way of keeping in touch.

Marshall: Here’s an example of sharing to educate.

P15 has a pre-adolescent son has been diagnosed with Asperger’s Syndrome, a form of high functioning autism. The mother found an article on educating children with Asperger’s syndrome and photocopied the “really good” article from Time. Then she told the her son’s teacher that she should read it.

The Social Role of Sharing: Myth Busting

All four participants in our study shared information. None of them dominated in sharing the inormation, and none of them were the single sharers of information.

This busts the idea of people setting themselves up as “information brokers’ not many people just
send out completely, or one-way. Everyone sends out a few links.

Audience: There are some people on Twitter who Retweet. I don’t really like that.

Audience: Tell them!

Marshall: I’m worried about you and Twitter. We should talk later.

Audience: I work alone, so it’s my water cooler that I check every few hours.

Marshall: Still, I think you’re spending too much time on it.

It’s more complicated than that!

Riox looked at why people share or don’t share data.

Do I have the recipients email address at hand?
What will it look like?
Will this seem impersonal?
Will the Email look like spam?
(Riox, 2000).

Form is important.

A technological solution for sharing should:

-Present a sense of layout and article boundaries.
-Allow the sender to limit or expand scope or context (compare sending a photo plus text vs. part of text).

Modes of Sharing are Important

“My plan is to actually give a hardcopy of an article from nature to him and talk to him about it, rather than just put it in his inbox because he’d kind of wonder where it came from or why he was getting it. And I’d rather say, hey, I saw this online and it’s pretty interesting. Check it out”.

Because he wants to get this higher into another person’s attention instead of the low attention the recipient might give the article should he receive it through a digital source.

“I have come to view margins as a literary commons with grazing room from everyone - the more, the merrier”. - Anne Fadiman, Ex Libris : Confessions of a Common Reader, London : Penguin Books, 1998.

Of course, sharing annotations is more complicated than it looks.

See, for example, Shipman et al., ECDL 2003.

I was working at Microsoft Research and a guy on my team said, “wouldn’t it be cool if the annotations you wrote would be sent to the author of the book?” and I said, “No! I’d be dead!”.

But, I thought, is there a way to take multiple highlighting, annotations of multiple copies of the same book and see commonalities between them, in order to deduct the most useful pieces of text — a sort of wisdom of crowds sort of boil-down?

Annotations in the Aggregate

Consensus is significantly more common than predicted by strict probabilistic calculations of overlap.

Annotators converge on important text that is different than the text that the authors and publisher designate as important.

Annotation; collective effects. If you had dozens and dozens of books, could you use a ‘wisdom of crowds approach to zoom in on something that was important? Something that many different people underlined across all of the books? Some essential passage?

Audience: The Folksonomy of Cliffnotes? Is that what you’re getting at?

Marshall: Maybe… Kind of.

Audience: Or like a Wiki?

Collaboration and reading technologies; What of displays - are we thinking enough about “looking on” or shared focus?

How do social expectations interact with restrictions introduced by Digital Rights Management?

Which collaboration architectures will work for people using the same collections (i.e…annotation, reading rooms, bookmark servers)?

Are there new modes of collaboration enabled by digital devices?

Collaborators:

XLibris studies: Morgan price, Bill Schilit, and Gene Golovchinsky at FXPAL.

About Cathy Marshall

Cathy Marshall is a Senior Researcher at Microsoft Research, Silicon Valley; she has knocked around in both the product and research divisions at Microsoft. Cathy has long worked in the disciplinary interstices of computer science, information science, and the humanities, with occasional collaborations in the arts and the sciences. She was a long-time member of the research staff at Xerox PARC and is an affiliate of the Center for the Study of Digital Libraries at Texas A&M University. Cathy won the ACM Hypertext conference’s best paper award in 1998 and 1999, and the best paper award at the IEEE/ACM Joint Conference on Digital Libraries in 1998 and 2008. She has delivered keynotes at WWW, Hypertext, Usenix FAST, CNI, VALA, ACH-ALLC, and a variety of other CS and LIS venues.
MS Reader study:
Contact info: http://www.csdl.tamu.edu/~marshall

cathymr [at] Microsoft [dot] com.

Amber Case is a Cyborg Anthropologist studying the effects of technology on the way humans think, communicate, and act. She can be reached at caseorganic [at] gmail [dot] com or on Twitter @caseorganic.

If there’s a Portland conference this summer that you don’t want to miss, it’s Portland’s Internet Strategy Forum. Where else will you be able to meet top-level experts and analysts like Jeremiah Owyang of Forrester Research, or Katherine Durham, VP of Marketing at Hewlett-Packard?

For less than $200, you gain access to a class of experts that will only be in Portland for a day.

Event Tracking with StreamGraphs

Last year, I used StreamGraphs to visually track buzz around Internet Strategy Forum 2008. This method allowed me to see which speakers had the most audience support and interest. This year, I’ll be doing the same thing, and my results will be made available two days after the conference (check back here for a complete report).

Follow the Visualization

If you want to follow my progress as I track and visualize the conference, feel free to follow me on Twitter @caseorganic, or subscribe to Hazelnut Tech Talk by RSS.

Event Details

The conference occurs on Friday, July 24th from 8:30Am - 5:00 Pm, and check-in begins at 8:15 Am. If you don’t yet have a ticket, you can get one at the Internet Strategy Forum website. The conference will be located at the Governor Hotel, which is at 614 SW 11th Ave., Portland, OR 97205.

Out of Town?

You can attend Internet Strategy Forum remotely too, and the cost is just $175.00.

Need More Information?

For more information, call 971-223-3838 or E-mail events@internetstrategyforum.org

Speaker Bio - Jeremiah Owyang

Jeremiah Owyang is a leading research analyst in the social computing industry and is the author of the influential Web Strategist blog. He ranks #2 on the Twitter Power 150 list.

TOPIC: The Future of the Social Web (based on new Forrester report)
Although social networks have caught the attention of brands and consumers, today’s social landscape is a primitive series of unconnected islands. Expect new technologies to emerge that connect all systems and communities together –that allow communities to spread and share from one another. This simple technology changes the web landscape as consumers rely on their peers to make decisions, any web experience can now be personalized, and social networks become as powerful as CRM systems. Marketers must be ready for the drastic changes to come as power shifts to micro-celebrities, communities, and social networks –not traditional marketing. Jeremiah’s presentation will cover these changes in detail.

Speaker Bio - Katherine Durham

Katherine Durham is the IPG-A Vice President of Marketing. In this role she is responsible for building the HP brand and driving demand for imaging and printing products with Consumer, SMB, Enterprise and Public Sector segments across the U.S., Canada and Latin America. In addition she is responsible for Environmental Leadership — compliance, sales support and marketing — across the Americas.

Since joining HP in 2000, Durham has held a number of positions in the Americas marketing organization. From 2005-2007 Durham was the Director of Business Planning, Market Insight and Operations where she re-architected the market insight team to deliver more differentiated customer insights, established TALC (technology adoption lifecycle) for the region and built a global delivery team in India. Before that Durham was the Director of Communications for IPG’s consumer and commercial business as well as the PSG’s consumer businesses, responsible for advertising, in-store execution, on-line communications, events and more. Durham also held roles as the e-marketing manager and NA brand manager for IPG-A Marketing.

Kent Lewis recently interviewed Katherine Durham about her keynote at Internet Strategy Forum.

Credits

Photo of Jeremiah Owyang courtesy of brad_crooks.

You can register for Internet Strategy Forum 2009, or learn more at the Internet Strategy Forum website.

—–

Amber Case is a Cyborg Anthropologist and New Media Consultant based in Portland, Oregon and elsewhere. You can follow her on Twitter or Contact her at caseorganic at gmail dot com. She wrote her thesis on how mobile phones and their growing role in human interaction. Read The Cell Phone and Its Technosocial Sites of Engagement.

This morning I met with Brooks Gilley, Partner and Managing Director of 52ltd Portland’s only locally owned and operated full-service staffing resource for the creative industry. We had a great discussion on how marketing is changing, and how some companies really ‘get it’, or at least attempt to experiment with this strange new medium, while others are left behind.

We were meeting to talk about a creative event that will be occuring on May 27th at Univeristy of Oregon’s White Stag Building in downtown Portland. The event will feature four panelists from fields ranging from advertising, social media and sociology/anthropology. I’ll be on a panel discussing cyborg anthropology, new media frameworks, and changes in marketing in the digital era.

Panelists

I’ll be speaking with a variety of others, including an executive from Crispin Porter + Bogusky (the agency that worked on the infamous Facebook Burger King Whopper Sacrifice campaign).

Other panelists will include the Directory of Interactive Media for the Portland Trailblazers (whose community engagement strategy has been quite impressive), as well the possibility of a professor of Sociology from Portalnd State University, but I am unsure of his name yet. All told, the event should be a great chance for all of us to share different perspectives and strategies with each other and an audience of creatives, freelancers, and marketers.

More Information

I’ll post more details as the event nears, but it should begin at around 6:15 Pm at the White Stag Building on NW Couch street. There will be ample time for networking, so if you’re excited to meet new people, come on out. It is a free event too, so you’ve got nothing to lose. Check the 52ltd website for details as May 27th approaches, and if you’re looking to hire a creative or looking for a creative gig, consider making an appointment with them.

If you have any questions you’d like us to cover on the panel, feel free to E-mail me at caseorganic [at] gmail [dot] com, or simply reply to me at @caseorganic on Twitter.

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• Interesting snippets for agency types from SXSW (sparkthedebate.blogspot.com)
• The Future of Advertising. WTF? (slideshare.net)
• Social Media Firm Room 214 Hires Online Community Manager (readwriteweb.com)
• The Most Innovative Companies in Advertising & Marketing (scotttesta.com)

A.I. Has Taken Over My Life

CADIE: the world’s first “artificial intelligence” tasked-array system, and CADIE’s Gmail Autopilot System destroyed the future of multiple sectors of workers, including myself.

As an overworked and uber-busy Cyborg Anthropologist, I’m left to simply let Artificial Intelligence write my books, publish them, and even go on book tours in place of me. Is it a better world because of this? I think not - I’d rather not wake up every morning to see a new pile of work done in my name. But every time I try to stop the AI, it tells me that I ’shouldn’t do that’, so I’m left to sit in my room, doing nothing, while the AI does everything for me.

It even thinks my thoughts for me now — and is ever writing this sensence.

Future of Web Work

And what has this new AI done to the rest of the web workers? I guess they’re out of work too - but I don’t know, because ever since I set my Gmail to CADIE’s Gmail Autopilot System, I’ve been able to sit back and watch my Google calendar fill up with guest speeches and keynotes, and the AI is going in my place.

AI Learning

But how does this AI learn all of this? I think the answer might be that CADIE is reading all of our Slideshare presentations got today.That fiesty panda has to learn how to sound slighly human from something, right? Although I’m not sure if she can parse The Onion yet.

Related articles by Zemanta

• Google beings trek to Ariticial Intelligence on the web (jerichooncbs.blogspot.com)
• Google April Fools’ Day 2009 (thaibrother.com)

Prior to network culture, traditional news outlets were the first reliable source for news concerning major events. This was because traditional news media outlets have established reputations for providing a certain level of credibility and reliability.

In a global, ever-connected economy, it is finally possible to rely on citizen media outlets to receive news almost as soon as it happens, however, people often have a limited basis on which to determine validity. Online, time and space for information gathering is compressed. This also means that time and space for decision making is also reduced. This is why online social networks try to use online metrics to establish validity in as short amount of time as possible.

Take, for example, critical situations like wars, attacks, accidents or natural disasters:

• In emergency situations, traditional media sources are often too slow in providing clear, relevant information.

• In delicate political environments, standard news outlets are often blocked from transmitting relevant information.

These situations call for non-traditional data points. These data points exist in the form of social nodes in networks. The wired, network of the online world allows anyone close to the news source to have the same power as ones with bigger budgets, bigger political power or better transmission equipments like a traditional news source. Reputation in critical moments like these (such as earthquake reporting, or terrorist attack information and safety instructions) must be negotiated almost instantaneously. Unlike traditional offline news identities, there are no presuppositions of identity.

In a space where news sources are both distributed (in both sense of the word: “distribution of power” and “fragmentation”) and largely anonymous, reputation becomes the sole metric for validity. This is the problem that this paper tries to address.

Reputation is extremely complex. There is no single way to define it:

• It can take the form of a hyperlink between two places, abilities, or powers. In other words, reputation is a way of describing the link between two entities.

• It can be transitory, especially online, where reputation serves as a social construction only as long as it’s needed, depending on data flows, proximity to events, or distance between individuals. In other words, reputation is a dynamic system of situated knowledge that sorts social interactions.

• It can be a handshake, in a sense that both parties must agree to open up and exchange something valuable for a trust-relationship to happen. In the business realm, for instance, this action has been formalized in the act of exchanging business cards.

• It can be measured or tracked as an overlay on a series of data points showing relations and trust.

• It can be measured or tracked as factors that individuals share in common. More shared things will lead to more shared beliefs, value systems and judgment, and generally could better reputation.

Measuring Reputation

A new metric is thus needed in order to quickly determine credibility and reputation in the event of a crisis. Note that this paper does not aim to search for and establish the most accurate metric, but rather, one that provides the user with an idea about the situation, then leaves the ultimate value judgment in her hand. In other words, to be both economically and timely achievable, the metric has to have enough ‘fuzziness.’

“What you want is a durable perception of person”, says programmer Anselm Hook, “one that allows one to quickly understand whether a piece of information from a source is reputable or not in the fastest way possible”. One way is to wait for a backup vote. Robert’s Rules of Order say that a statement must be seconded before it can be voted on by many. But in some cases, waiting for a second is difficult, because there may be only one person next to a data source or event that is capable of reporting it.

In order to determine a valid metric, one must define a few key elements of the online experience:

Interest and Power

Power is created by interest. This is the most easily observed in online environments, where the creation of value and interest is most fluid. The fluidity of value creation and exchange.

Interest Groups

One could call an interest group a demographic. Demographics are those with specific lifestyles that influence interest, and also support those who create products or services that fulfill these interests.

Crises and Social Networks

During a crisis, interest groups tend to converge upon a single topic or news source. The creation of validity in a news source in an online social network is often very fast, and generally not a traditional news source. Network users who were formerly low-level nodes can suddenly become major nodes of traffic if they begin to provide data that has proxemic, relational, or newsworthy value.

Those nodes that can provide the fastest information have tremendous power over those who have recently turned to follow them.

Point A marks the status of normal social network conditions and interest groups.

B marks the first appearance of crisis in the social network.

C signals the ramp-up of information awareness among social groups not in the social interest group of the initial reformers.

At point D, the crisis becomes a topic of collective interest. Networks of trust re-broadcast the news to un-informed groups until the network is saturated with information from all groups capable of absorbing the information.

At E, the discussion of crisis decreases due to crisis resolution of exhaustion of topic. The crisis falls out of common interest and formerly melded interest groups diverge once again.

F marks the final resolution or disappearance of the crisis. The crisis falls almost completely out of social network conversation.

One of the problems with social networks during crises is quickly finding the nodes with the most valuable information a voice in an efficient way, and promoting them to the top of a social network so that all that need that information can find it.

Micromeasurement

On May 11th, 2008, a earthquake that measured 7.8 on the Richter scale hit China. Several of those who experienced the earthquake Twitter user @dtan Tech Reporter Robert Scoble was able to rebroadcast the message to (at the time) approximately 40,000 followers.

But how did Robert Scoble know that @dtan’s Tweets were valid?

Was it the architecture of Twitter? A trust economy, established by the rapid exchange of everyday data on Twitter helped to. But Scoble’s reputation process takes a while.He has to first follow @dtan and through direct or indirect exchange determine the user’s reputation to report on an emergency.Of course, later on, additional reports from other people in China who also experienced the quake arrived. But it took CNN hours later to report on the event. This demonstrates the agility, relevancy and accuracy of non-traditional nodes as news sources.

As an aside, tools such as Google’s translation engine allowed @dtan’s Tweets, which were written almost entirely in Chinese, to be translated into English, and passed on to a more global

Improving Data Flows in Crisis

All individuals have social bases. There are an increasing number of individuals who use social networks as social bases. However, these bases are not necessarily the same. Social networks record relationships in different ways.One who uses the photo-sharing website Flickr as a social base interacts with data differently than a Facebook or Twitter user. Robert Scoble was able to transfer authority and power to @dtan very quickly, but rapid, local news of the earthquake was constrained to Twitter.

There was no system that looked at Twitter as a database and pulled out information. Neither was there a system that added Twitter’s earthquake updates to other relevant information coming out of mainstream news sources and other social networks.

To improve data flows in crisis, there is a clear opportunity to transcend data silos and aggregating data streams into a more accessible and unified databases, so that users of different social networks, or limited social networks, can quickly access relevant information.

This calls for either:

• The establishment of an open standard for disaster reporting across networks.

• The use and appropriation of existing open standards for reporting.

For instance: the DiSo project is an initiative to facilitate the creation of open, non-proprietary and interoperable building blocks for the decentralized social web.

Another other alternative (besides traditional media) is to rely on many ‘Scoble’s’ on each social network who talk to and inform each other on current happening at all times. This is highly impractical and very costly.

——————————

Additional Sources:

For more information and a full analysis of the Twitter Earthquake reporting, please visit: http://onlinejournalismblog.com/2008/05/12/twitter-and-the-chinese-earthquake/

Search Engine Reputation Management

——

About

Amber Case is a Cyborg Anthropologist and Tech Consultant from Portland, Oregon. She studies the effects of technology on the ways in which communities are built both off and online. You can follow her on Twitter @caseorganic.

Let me preface this blog post with this simple phrase - “We had to do this”.

Hence, the following sound byte.

 

 Grmfwklsnaxp [0:59m]: Play Now | Play in Popup | Download (192)

History

Grmfwklsnaxp is a concept that is becoming increasingly important. Since its first incarnation only a week ago, it has increasingly grown in the field of AWESOME.

As Grmfwklsnaxp reaches a plateau of importance, it may begin to enter the vocabulary of everyone around you.

Grmfwklsnaxp is VERY Important

In this case, it would be best not to look ignorant.

This is why It is important to understand how to pronounce the word Grmfwklsnaxp. But we need your help. Well, specifically, we need @mettadore’s help. But since he’s not here right now, we’re left to our own defences.

Thanks for listening.

During my last semester of college, I became obsessed with the idea that I would be able to somehow put my degree in sociology/anthropology to work in the real world. When I stumbled upon search engine optimization, I was elated. When I learned that Cyborg Anthropology applied there as well, I was even more excited. And when Todd Mintz encouraged me to write my first blog post ever on the SEM PDX blog, I was so nervous that I didn’t leave my friends house for 4 hours while I composed it.

Perfectionism was a difficult thing to get over. I gradually realized that I had to allow myself to suck in order to get anywhere. At Weiden+Kennedy, there’s a massive art piece on the wall that says “Fail Harder”. I knew I had to fail harder than ever before. Oakhazelnut.com was the silliest name for a website I could think of, and the early WordPress template I used was ugly, heavy and clunky. But I kept on it.

I also realized that I wasn’t going to have a community anymore when I graduated from college, so I searched hard for one in Portland. I attended meetups relating to pretty much everything until I found Legion of Tech and Beer and Blog. Some of the first people I ever met were Reid Beals, Bram Pitoyo, Dawn Foster and Rick Turoczy. It was the beginning of an exciting and busy journey into the heart of the tech scene. But it didn’t take long to get oriented. Everyone was filled with zest for their ideas, and it spread quickly to me. I began to take small risks and write more.

Up until now, I’ve been putting in 110 hour weeks trying to do anthropological studies, blogging (which as anyone who blogs knows — is much more difficult than it looks), attending events, and learning more about seo and Yahoo! Pipes. My learning curve is strange, so it has been a long process. I’ve been given great support from people who really know what they are doing. Focused, brilliant, fascinating people.

Now that I am blogging, writing and consulting full-time, I feel like I’ve been thrown directly into the open arms of the tech community. There’s more time for coffeeshops, events, and research now. I’m excited to be able to see more faces.

It was great to be able to walk into the local Backspace coffeeshop and get high fives from all of the great people there. Bram Pitoyo said, “welcome to the life of a Freelancer”. I wholeheartedly embrace it.

My last job was excellent, and I took it after graduating from college in May so that I would be able to learn a bunch of new skills. I learned so many new things I was ready to explode. Drupal was fun, E-mail marketing was great, and new seo tools were awesome. I look forward to how that company does in the future. It’s doing very well and has an excellent business model I was excited to learn more about.

Now I have time for CyborgCamp, MIT’s Futures of Entertainment Conference, Makerlab, Ignite Portland, Refresh Portland, blogging for the Discovery Channel at Nerdabout, AboutUs.org, Dorkbot, search engine optimization, Beer and Blog and of course, Cyborg Anthropology.

Thanks to Marshall Kirkpatrick for the Discovery Channel write-up on Read Write Web. Marshall has been a tremendous help to me. In addition to showing me things like Skitch, he’s lent advice and support to me on numerous occasions.

I want to thank everyone in the Portland Tech community, but there are infinite people to thank. Perhaps I can thank an entire directory of great Tweeple at once (via AboutUs.org Portland Tech Twitter).

I think that’s about it. I am a little speechless at the support I’ve been given, and I can’t wait to share it with a wider audience.

Sincerely,

@caseorganic