<strong>Dave Allen</strong> @pampelmoose speaks on the Who Killed Social Media Panel at Nemo Design

On Thursday, June 4th, 2009, members of the Portland Advertising, Tech, PR and Social Media community gathered to watch a panel event called “Who Killed Social Media?”. It was moderated by Marshall Kirkpatrick @marshallk, VP of Read Write Web, and one of the most prolific and RSS-informed people in the technosocial universe. The panel was a partnership between Portland’s Nemo Design (who graciously provided beer and a nice meeting space), and Group Y Network.

Marshall started off the panel by saying that terms are strange, for instance, “social media tends to be a little bit more broadcast and marketed, vs. the social web, which is a little more a way of life”.

Social Media Panelists

James Todd - @jwtodd

Software Engineer - Worked at Sun for over 50 years. Involved with Twine.

Lee Crane - @leecrane

Action Sports Media Veteran (Does that mean he’s wounded?), and proud blogger.

Matt Savarino - @Ridertech

K2, worked with the XGames.

Tony Welch - @frostola

Leads the Social Media strategy at HP, does the social media strategy for the laptop division.

Dave Allen - @pampelmoose

Community Manager, Director of Insights, Nemo Design

Who Killed Social Media? - The Panel Begins

Marshall Kirkpatrick: Just like when you open a fortune cookie and add “in bed” to the end, we add the “how will it make money”, “how will we market it” to the end of each social media question.

First question was for Tony,

Tony Welch: The alpha geeks validate our technologies. There is someone you go to when you want to know about computers. They validate what HP is doing. From there, hopefully you can use that relationship to bridge down to the rest of the mass audience.

James Todd told everyone go to Twine.com, and said this name multiple times throughout the panel. But by the end, it was apparent that he truly believed in twine and how it is a true filter for information streams, be it social or not.

Marshall Kirkpatrick: Twine is like a social bookmarking tool that automatically grabs material from the content of web pages and places in a tagged, semantically linked structure. Last month, Twine surpassed Delicious for number of unique visitors. Some people love Twine, but there’s also ample people who follow them around and criticize them.

The Semantic Web

James Todd: Semantics have been around for many ears. It’s pretty easy to screenscrape and provide APIs to that data, which Twitter does really well (it’s API). Down the road, consumers actualy have the ability to be in the driver’s seat.

The semantic space has really been driven by academics. While it is easy to talk the talk, you also have to walk the walk. Providing a list of distributed databases to provide access and crosslinking to those databases allows you to be able to know your customers much more.

The bar was set high; as Marshall said, he lives 5 years in the future and sometimes comes back to visit us. We hadn’t quite delivered some of the API features that we wanted to. Some of those future features. We use a lot of Open Source. A lot of it which only works on White Boards.

Let me just be really candid here — there’s been a lot of sidebar discussions. If you have a social application, you really have to have engagement. The promise has not really been delivered yet, but it is on the way. We’ve been a little bit burned by the alpha users in our experiences. We syndicate with Twitter now, and we’re getting a lot of people to use that. Really, we just want to average person to use it.

Marshall Kirkpatrick:
So, realizing that some of your critics have financial interests, realizing your shortcomings and working them out. But what James really wanted to talk about is the future and what’s coming down the night.

Not sure how many of you have heard of the new product Google Wave, but James has been following that particularly close, and if that’s one of the visions of the far-out future and how it can work…then.

Social Collaboration

James Todd: I have a problem with formal names, such as the Social Web. To me, I think the social web is just allowing people to communicate — bidirectional- back and forth. I think that what the Wave is going to allow collaboration. Allowing the average person to casually use applications. Google Wave allows people to do things on top of those applications naturally. It’s built on XMPP Jabber, which is the technology that instant messaging is built on. I think the consumer will be in the driver’s seat on which services will be allowed to integrate with each other.

I envision a point where pople will be able to choose which services to interoperate.

I used to work on a JUXTA project at SUN (where he worked for about 15 years), which we put XMPP on top of. This stuff can be small group oriented, which I really like better than large group orientated. I think that communication/collaboration is going to be the next bit thing.

Marshall Kirkpatrick: So the future will be a bunch if little groups talking with robots coming in giving updates on the snow conditions on the slop that the small group is going to go snowboarding on later.

So lets talk with Lee on the transition that we’re going to be going through in the transition from analog to digital media. He’s been in the television industry, but he’s also a blogger as well, so I think he has an understanding of this space really well.

The Transition from Traditional Media to Social Media

Lee Crane: When the cotton gin came, it actually made people’s jobs a lot easier. But now people want to be able to communicate 24 hours a day, so the marketer has to be available at all times. Traditionally, a marketer would make segments and send out some marketing, and set back and say “cool”. Now people know when they’d not doing a good job because no one is responding to it.

The difference is today that it is no longer the marketers that are doing the communicating — It’s the customers that are doing the communicating, and they’re doing it would your consent.

The difference being that it is…more difficult.

Marshall Kirkpatrick: Is it fair to say, lets not do push marketing media type stuff and instead communicate with our users, or…

Lee Crane: The media landscape is so fragmented now that people are being so bombarded with little bits of information that our job becomes bombarding them with lots of relevant information. The game becomes and instantaneous battle of having relevant information every minute of the day.

Who Killed Social Media Panel at Nemo Design

Marshall Kirkpatrick: While maintaining authenticity.

Dave Allen: Yes.

Marshall Kirkpatrick: So lets say someone was crazy enough to want to get into that, what do you think a good way to get into that would be?

Lee Crane: Well, it’s that if people are saying you have to Twitter, you HAVE to Twitter. When they say you have to Blog, you have to Blog. And the problem is that to understand it, you have to blog for a while.

There was a conference — and Ev was asked, “why is it that 50% of Twitter users don’t don’t Twitter after signup”.

When I first signed up, I didn’t have anyone to talk to, so there was no real point in updating.

That’s kind of what is happening, “there’s this Twitter thing going o, so we should have to Twitter. So can someone just say something that just happened in the Office?”.

Marshall Kirkpatrick: Let’s talk to Matt Savarino next. He has a lot of experience with Extreme sports, has long been interested in geolocation, and has a substantial Facebook presence.

The big question I have for you is, are all these freaky things you’ve been interested in finally picking up speed with the general market?

Matt Savarino: Basically, the question of who you know and where you’re at is becoming commonplace. I bet most brands here don’t have a mobile website, and they should. In the future, I think it is important that sites have one to prove that they are not subpar.

Marshall Kirkpatrick: We discussed youth marketing in general. Do you think that’s important now for people under the age of 25?

Youth Marketing

Matt Savarino: In my experience, kids don’t have the iPhone. They generally have ht free flip-phone, ect. Parents generally don’t invest in something that, if dropped once, will be broken (I don’t agree with this. I’ve seen 13 year olds with iPhones, the middle class market, definitely). But when I look at middle school kids now getting out from school, all of them have their heads down, texting.

Crowd before the panel - Who Killed Social Media at Nemo Design

Social Media Decision-making in a Multi-Channeled World

Marshall Kirkpatrick: We’re making decisions like that- do we do a mobile site, do we do a web app? It is difficult to have the conversations without first discussing ROI.

Matt Savarino: There is a large problem with having g the data be tracked, ROI tracked. The people who know and see and use these things, and the people who don’t. Justifying to them that if 30 people Tweet the post to their friends, that that has value, even if they didn’t buy a ticket. And with apps, I have to prove to them that I am giving them engagement, when they want me to give them traffic. But the problem is that these brands have traffic already, they just don’t have the engagement.

You can choose NOT to do it, but your competitor will. Burton snowboards doesn’t capitalize on Twitter, which is a tremendous opportunity for us to prove that we have something they don’t. Because they’re one of the biggest brands out there, and they’re not doing something important.

Marshall Kirkpatrick: Would you like to share your insurance analogy?

Social Media Insurance and the Case of Emusic.com

Dave Allen: It is difficult to convince executives to pay someone $55,000 a year to scrape the web. So I tell them, put that $55K into insurance. Because if your brand doesn’t own the message, the message owns the brand.

A company that did not share in this idea was Emusic, who was smashed this week.

833 people on Emusic’s blog said “Goodbye”, and Emusic did not respond.

One of the people who should’ve responded said, “I’m going to go on vacation for 2 weeks”, and, as you know, 2 weeks in Internet time is infinity.

What they ought to have done is completely pool their subscription base, 400,000 people, and say “hey, we’re thinking of acquiring the Sony music collection - are you interested?”. And I be you that 98% of those subscribers would’ve said, “no thank you”, and then set up a tiered system so that the 2% that is interested would pay for this additional music collection so that the rest of the subscriber base could’ve been grandfathered in and still had access to the independent music that they’d been so supportive of for the past 10 years.

They need to get the CEO onto Youtube to say, “I’m sorry, we blew it, really, really badly — and then apologize profusely to the subscriber base”.

Now that we have access 24/7 to spread our thoughts across the web, then

If you’re the manager of a brand, you have the ability to control the message - to jump in and interact with it, help shape it.

Marshall Kirkpatrick: (Sarcastic) Are you sure it wouldn’t just be a good idea to just be really nice, and just tell everyone about your products?

Dave Allen: Why should we do that?

Marshall Kirkpatrick: Because that’s what’s made money for the majority of people in this industry since the industry began.

Dave Allen: Well, that’s not how I make my living.

So, is Social Media Dead?

Rod Pitman (audience): Well, I have a question. Is social media dead? Isn’t that the name of this panel? And if not, why? I think that, if you don’t have a story, you’re dead.

Dave Allen: I agree. A story is necessary. But there is the name of the panel, which I am responsible for, and the question behind that is what is behind social media, and to also start a discussion.

Marshall Kirkpatrick: Would anyone else like to speak about push marketing pushed over social media tools, vs. the opposite, which is engagement?

Matt Saravino: Social media is by no means dead. I think that over time, your intent becomes obvious. So if your intent is that you’re going to constantly tell me that your products are 20% off, I’m going to realize that. To be genuine, and to realize that people can see right through you.

If you’re trying to broadcast deals, then call your Twitter account “BrandDeals” or something, so then people at least know what to expect.

Lee Crane: Social Media is not dead, it’s actually the other way around. The Social is killing the “media.”

Watch What You Predict

Tony Welch: How many of you do SEO or SEM? SEO and SEM will be dead as you know it within 6 months. Google is going to take into account now much more about what’s happening. Now, when people talk in your name, people will see social conversations about your company showing up in Google results, from Facebook, Twitter, Flickr. It’s now about brand management vs. SEO.

Dave Allen: Great, so you can take all that money you put into SEO and SEM and put it into community management. And you should not retain your assets but spread them as far and as wide as possible.

If we are moving away from SEO/SEM and into community and reputation, then it is of tremendous importance to protect and monitor communities and reputations.

Tony Welch: Anyone know what the second largest search engine is? Facebook. Twitter is coming next. People are spending a lot more on relationship analysis.

Self-Censoring and Social Media

Marcus Miller (audience): I guess that Dave has no self censoring problems. Tony you speak to - the idea that when you do any Twittering, then it is you. What degree do you find yourself self-censoring?

Tony Welch: There are some things I would love to Tweet about, but as I do work at HP, there are some constraints: for instance, I can’t just post anything because I’m also representing part of HP, and what I say can reflect on the brand.

Lee Crane: I use pseudonyms. I use fictional constructs, which also blog for me.

Dave Allen: Do you pay them well?

Lee Crane: I do. Very well.

Dave Allen: I’m not as wide-open as you think. I have a 30 second rule, and if it still reads well after that, I post it. I also don’t do anything online after 11 O’clock. Because I drink a glass a glass of wine. That’s a new rule I’ve decided to follow.

Technological Adoption and Social Class

Carri Bugbee (audience): brings up a questions about kids having flip phones, but per danah boyd’s research, social class plays a bit role in having iPhones or not. The man from New York who sent this question says, “all my kids have iPhones”.

Matt Savarino: That sounds like a very nice family to be in. But the majority of kids don’t have these technologies.

(break)

Lee Crane:Right now, it seems like there’s so much volume of information out there that we can ignore everything.

Marshall Kirkpatrick: Some people who tweet as many as 5 times a day feel like they’re flooding the world with too much information. I prefer to get RSS feeds from people and companies so I can keep track of all the the updates in an organized manner.

Community Management - Tracking the Social Web. Monitoring, then Participating

Tony Welch: We use a social media tracking program called Radian6 to track what’s happening on the social web. I’m not actually participating in conversations but am watching them happen.

Dave Allen: That’s classic community manager. Monitoring the network is the first step to maintaining reputation. You should not start right away by saying ‘We’re such-and-such a shoe brand”, or we have to jump in and get a Twitter or Facebook page, ect. If you don’t have a plan for that, it’s going got be a bit of a nightmare. There’s always this expectation or practice built around it. I wish there were such a way that I could get across to these companies about the need or them to have an insurance policy.

Tony Welch: One time, when I was looking at what people were saying about the community, and this one guy said, “I hate HP so much that it hurts when I pee”.

(Laughter)

Tony Welch: And so I think, what am I supposed to do what that? Do I engage? How do I engage?

Lee Crane: Well, he’s probably not using the product correctly.

(More laughter)

Nicole (audience): It’s not going to be who killed social media, but who killed the companies, because they didn’t participate? How, if you’re in one of these companies and have them understand the insurance principle, or the stupidity of companies?

Tony Welch: You pull up Google and pull up their name, you go to Twitter and pull up their name, you go to Facebook and pull up their name — and you say, “look at all of these people having conversations about your brand without you participating.

Panel Conclusions

The battery on my laptop died just before the end of the panel, but Ed Borasky (@znmeb) came up to the mike and asked a very potent question.

“Some people got in on the ground floor of Twitter,” said Ed, “but it’s too late to do that now. My question is what is the next service to get in on the ground floor of. For instance, there’s no way to be Scoble, or Oprah, now that it’s been done”.

I’m not sure who it was that responded, but a number of the panelists did, and the response was along the lines of personal branding. “There’s always opportunity to develop a brand. And there’s never been a chance to be Oprah,” they said.

Nate DiNiro (@unclenate“) also asked if social media was going to backlash, because now “aren’t we all just looking at screens?”. He wondered if there was a point when we wouldn’t be able to take the inflow of information anymore - when we would just ’snap’.

Dave Allen: I don’t think so. I’ve had a greater ability to meet people through Tweetups and get to know them in real life more than if I didn’t have the technology. In many ways, looking at a screen has made me more social.

The panel ended on a high note, with Dave Allen saying something really awesome, and the networking continued into the night, moving from Nemo to various bars and pubs. Thanks to everyone who helped up the event on, including Nemo Design, GroupY, and the panelists, and special thanks to Marshall Kirkpatrick, who did an excellent job of moderating.

Who Killed Social Media Recorded Livestream

If you missed the event, or want to make fun of the lousy job I did of trying to type way too quickly during it, then you can watch the saved livestream of Who Killed Social Media at USTREAM.

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Amber Case is a Cyborg Anthropologist and social media consultant living and working in Portland, Oregon. You can follow her on Twitter @caseorganic. She has a background in qualitative and quantitative analysis and is available for short-term projects involving new media, online presence, digital branding, data aggregation and event coverage. If you’re not on Twitter, reach her at caseorganic [at] gmail [dot] com.

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Fictional character creation is a useful tool in creating an intriguing narrative that captures attention, especially since the character can be easily adapted to fit different digital spaces, such as Video, Microblogging, and Image sharing sites. Media diversity  is also useful in building and unifying online communities that access with media in separate channels.el-consultador-isite-design

Creating a consistent brand all through many all social sites one of the best ways to maximize the value of a character or brand campaign.

Ryan Summers and I created a presentation on how to track users across various social media sites using mostly free tools. It was given at Web Analytics Wednesday in Portland, Oregon.

History

A few weeks before the MITX awards ceremony, ISITE Design created a short video called “El Consultador” as an introduction to other agencies.

The El Consultador campaign generated diverse social data. This created issues with tracking data from multiple social media sites across problems with social media is that these is no singular way to gather and rank all of the data over time. Tools like Radian6 and Trucast are in use by larger agencies and businesses, but there exist an increasing amount of free tools for data visualization and engagement reporting that are available online.

This Powerpoint was made for an audible presentation. I collaborated with Ryan Summers of ISITE design on it and presented it at Web Analytics Wednesday. I will attempt to explain the results/processes in a textual manner here.

Profiles Created for the El Consultador Campaign

We used analytic data from Flickr, Youtube, Vimeo and Twitter to determine the most successful aspects of the campaign.

On Vimeo:
http://vimeo.com/2309025

El Consultador on Vimeo


On YouTube:

http://www.youtube.com/watch?v=Xz6jt_aSFg0

El Consultador on YouTube

On Flickr:
http://flickr.com/photos/elconsultador/
(Workers at ISITE design superimposed the Consultador face onto a variety of characters in pop culture).

El Consultador on Flickr
On Twitter:
http://twitter.com/elconsultador

El Consultador on Twitter
——

Key Performance Indicators

We determined a number of Key Performance Indicators of the social media campaign.

-Direct awareness of ISITE design agency
-3rd part mentions
-Social media followers (number of Twitter followers, comments on YouTube, Vimeo, Flickr).
-Direct communication

YouTube Reports

We used YouTube reports to track the engagement with the video campaign.

Data tracked included:

-Age Demograpics
-Gender Demograpics
-Discovery Sources
-Timeline Trends

The campaign was viewed predominately by 26-45 year old males and mostly during and around the date of the MITX awards. This is the demographic it was aimed at.

Vimeo Stats

Vimeo is a high-quality Video sharing site with a limited but very engaged traffic demographic. We used Vimeo data to find more about who engaged with the campaign and compared it to YouTube data.

Flickr Reports

Flickr has a reporting tool for image views over time for every image. The data can be accessed with a premium Flickr account. We used this data to determine the most viewed (strongest/most impactful) pictures associated with El Consutador on the El Consultador account, and which images should be associated with the campaign on other sites (if future campaigns needed to be implemented).

Google Analytics

We used data from Google Analytics for the page on which El Consultador existed on the ISISTE Webpage. Data was tracked from the “El Consultator” and “MITX” keywords. New visitors and direct traffic were also analyzed.

El Consultador on Google Analytics

Social Nodes

The campaign was picked up by three prominent bloggers, including Chris Brogan, Davaid Armano (VP of Experience Design with Critical Mass), and C.C. Chapman (Prominent figure in the community of podcasting, new media, cofounder of the Advanced Guard, a marketing company which focuses on utilizing social media and other emerging technologies).

Blogs linking to the campaigns were not found via inlink searches in Yahoo! Site Explorer, but with an intelligence feed created in Yahoo! Pipes (see below)

Tracking Overall Data

Custom intelligence feeds are useful for checking overall propagation of data. Yahoo! Pipes provides a free custom way to aggregate data across Google blog search, Google news, Technorati, Flickr, and Twitter.

El Consultador Intelligence Feed

———

Data Visualization and Tracking for Twitter

I presented an extended set of tools and data visualization methods for Twitter. Links for all of them are here:

Reports/Demographic Research:
Summize
http://tweetstats.com/

El Consultador on TweetStats

TweetVolume
http://tweetvolume.com/
El Consultador on TweetVolume

Twitter Mobile (vs. Twitter in browser)
http://m.twitter.com/home

Neoformix Twitter Stream Graphs
http://www.neoformix.com/Projects/TwitterStreamGraphs/view.php (I provided a live demo of this).

El Consultador Stream Graphs

Twitter Stream Graphs are a simple way to rsearch keyword volume associated with a brand or campaign. Neoformix also tracks keywords over time, meaning that one can see when a certain keyword became popular.
——–

Future Suggestions:
More Flickr photos could be linked to all of the other accounts, such as Flickr, Youtube, and Vimeo. Linking together social media campaigns in a more robust fashion will affect CTR’s by making the campaign spreadable across various demographic profiles and types of social media users.

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Amber Case is a Cyborg Anthropologist who studies new media and the relationship between humans and computers. She enjoys data visualization (click for more info on conference tracking), search engine optimization (ask), and how marketing works in the online ecosystem.

She graduated from Lewis & Clark College in May 2008 with a degree in Sociology/Anthropology and wrote her thesis on cell phones and the effect of technology on cultural constructions of space and privacy.

You can follow her on Twitter @caseorganic, or drop her an E-mail at caseorganic[at]gmai[dot]com. She’s spoken at various conferences including MIT’s Futures of Entertainment 3, Inverge: The Interactive Convergence Conferece, Ignite Portland, and Ignite Boulder.

She also blogs at Nerdabout.com and http://www.blog.makerlab.org, a Portland new media incubator. She founded CyborgCamp, an unconference on the future of humans and technology. She is also involved with building and studying electronics with DorkbotPDX.

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Sameunderneath | Think It, Wear It, Believe It.Today at 2Pm, all of the members of Portland Advertising Federation’s Colaboratory program presented their final marketing plan to Sameunderneath, a local sustainable clothing company.

Team Lattice showed a 5 minute video about their experiences before delving into the presentation.

The Lattice Presentation

  • Research and Strategy
  • Digital Brand Experience
  • In-Store Branding
  • Spreading Awareness
  • Experiental

The Types of Sameunderneath Buyers

  • Change Agents
  • Enlightened Rebels
  • Movers and Shakers
  • Established Pioneers

Some of the brilliant ideas they came up with were as follows:

  • Consumer Education: hangtags with information about the company’s values and the clothing ingredients and creation process. This will allow the consumer to really interact with the history of each piece of clothing.
  • Stickers that can be written upon, to generate content for ideas — to spread the sameunderneath brand. Biodegrade nontoxic stickers.
  • Chalk wall poetry can then be put on the walls of buildings with the sameunderneath.com logo at bottom - generated from Stickers #colab
  • Projecting comments from a live Twitter feed about the Sameunderneath product on the catwalk of a Sameunderneath fashion show in LA. Sponsored and attended by socially-conscious, high-profile musicians.
  • Branding on the inside of the clothing, so that wearers can lift their shirts to show, indeed, that they are wearing Sameunderneath. (Serves as an advertisement for photo opportunities, and a chance to show off nicely toned Yoga-abs?).
    • Flyers
    • Website relaunch
    • Outdoor wallscapes
    • Magazine
    • Documetnary Series
    • Sameunderneath Film Festival
    • 30 second Promotion
    • T-Shirt Challenge
    • Banner Ads
    • Pioneer Square Gallery
  • The Sameunderneath Target Market:

    “People who give a Damn”
    And for people who love music——>Advertising on Pandora.com”

    Audience Interaction

    Lattice team members ended by handing out stickers to everyone in the audience, saying, “Please, finish the statements on these “biodegradable, non-toxic stickers” and place them in locations that are poinigiant (and

    Ryan Christensen, Founder of Sameunderneath said, “this idea is genius…(holds up the stickers with fill-in blanks) …when I first began Sameundenerath

    An LA Resident Responds to the Sticker Idea

    I was live blogging the Colaboratory Presentation as it happened, and I received a reponse to the stickers from @willtorres from Los Angeles, California.

    @willtorres: “@caseorganic yeah, i love the stickers idea a lot. i was going to imitate a project i found with stickers throughout the city.”

    Looks like their idea will be a great success.

    —————–

    Team Kiwi Presents

    Luke Rolka:
    Sameundeneath started as an educational curriculum…an idea. Now it has transformed into this business model. This socially responsible business.

    “What we want to do is take this and make it big — move it national”.

    “We want to take Saemunderneath and turn it into a model of super awesome success”.

    Bryan Davidson: Even as Samunderneath grows, there are certain values that must stay the same.

    Bryan Davidson’s words were, true, charismatic, thoughtful and provocative, which mirrored exactly the bullet points on the screen.

    “You’re not just selling clothes, you’re selling a value system.”

    “It is important to keep things small while thinking large. So we propose a new role of Community Director, because the world needs more Ryans.”

    Luke Rolka: Consumers these days are really looking for ways to engage in a brand.The director is taking the Sameunderneath values and living and breathing them…becoming the representation of the brand. here in Portland. Then they can take that knowledge and adapt it to a city that they’re going to be running, and see how they can do it there.

    Christine Vo: Sameunderneath is known very well in portland right now, but we want to take that internationally.

    The T-Shirt Challenge

    A way for designers to really get their name out there and show off their work.

    Film Festivals, Lecture Series, Art Shows, and a Magazine

    This was a decidedly different take then the music /urban street appelation basis of the Team Lattice presentation.

    Founding of a Corporate Magazine, each zine with region focus, showing what each of those locations are doing with their local community and the Sameunderneath brand.

    Then Unveiled a New Website: in which each of the pages have great design, Documentary Series, Philosophy, Community. “Get Involved” tab.

    “What would you say to the world if you had 30 seconds to speak your mind?”
    Rebels are encouraged to speak their minds on any subject and submit the video to the Sameunderneath website.

    Flyers Embedded with Seeds

    In order for you to grow, you have to engage with the customer. How better than by growing pieces of paper? Flyers embedded with Wildflower seeds. They can be buried in the backyard and have the words, “grow your paper and your ideas”.

    “Each city’s flyer will have a different skyline, and we will try to get local artists to do the images for them. At every point, it is important to get local artists to do things for the compay…all these things create sustainable organic growth frr your company.

    Then at the end presented a marketing plan roundup which included:

    ~.——————–

    Now Ryan has to choose. It is a very intense decision. He leaves to use the restroom.

    Sameunderneath had a 1.5 million growth revenue last year. The company is interested in affordable and efficient marketing methods for growth.

    It all comes down to the customer base. Are they artsy and into film? Are they into music? The marketing plans seem to target slightly different demographics. Lattice presents an urban grassroots music-base, and Kiwi defines the demographic as a more thoughtful, artsy, film-loving creature.

    The success of either marketing plan all comes down to what best fits the true demographic of Sameunderneath consumers.

    To Team Lattice: One of your best points was the paper; that pamphlet that has the story that goes into the stores to educate the people. Something that each floor sales staff can read to better understand the product.

    To Team Kiwi: We’ve been doing flyers since the beginning of the company, but now we’re starting to do personal invitations. It’s a way to say, we don’t want to waste your time with pieces of paper. With a private invite, people have to go out of their way to ask their friends to attend an event, and it is more word of mouth than objective and detached.

    Ryan: This is a really difficult decision. They’re two different plans.

    I really liked the fact that Team Lattice had the fill-in sticker that told the story of the brand. At the end of the day, it’s a new version of “hello my name is” Things like that are so personal and so engaged with community. It could go anywhere and be filled in with the culture of that community, that space.

    To Team Lattice: I thought you ladies did a great job and restrained it to what really matterned.

    In addition, your presentation’s marketing recommendations started small and then went big, just like how Sameunderneath should be growing. If you had shown me the magazine in the beginning, I would’ve discounted it right from the start. Do you have any idea how much it costs to publish something like that?

    To Team Kiwi:What I really liked a lot was Bryan. You were kind of the leader of the pack. It wasn’t a presentation—you were being you.

    The Decision

    Ryan buys enough time to think, and then makes his decision. It is Team Lattice. But he points out that he doesn’t want to make a decision at all, because both teams came up with exceptional ideas.

    “I would like each and every one of you to E-mail me,” he says, “and each of you to come to visit my creative team. I want both teams to be there to put in opinions and voice their two cents.”

    The Colaboratory Sameunderneath Discount

    Ryan added that, “Between now and the end of the month—everything in the store is $20 from now until the end of the month. Just let the store staff know that you’re a member of Colab and this discount will be available to you”.

Final Thoughts

According to Malcolm McCullough, author of Digital Ground, “Design is the Product”. Design is what people experience, what they see…all text, all seen and unseen material. It is that Psychology of space that design induces that makes a person feel positively or negatively about a space or thing. Online voluntary communities need a base under which to interact. They cannot be forced into acting voluntarily. They must weave themselves into the brand’s story.

I believe Team Lattice did this the best, because they created three distinct and affordable ways in which consumers could weave themselves into the brand’s story while helping to tell that story. The hang tags describing each piece of clothing and the company’s philosophy, the fill-in stickers, and the concert were all integrating factors that weaved the brand into the lives of the consumers.

It has been an amazing experience watching the #Colab members interact with each other and their agencies. I can’t wait to watch how they develop in the future. I’ve never seen such a dedicated and intelligent group of designers work so hard on a project before. Kudos to everyone. Team Lattice and Team Kiwi will go incredibly far, and soon.

    ~.—————————————

    About the Colaboratory Internship Project

    Sponsored by the Portland Ad Federation, the COLAB project believes that “Interning at 1 agency is so pre-millennial”, and takes a different route in inspiring the creativity and professional education of its interns.

    From the Colaboratory website: “COLABORATORY takes place over 6 weeks in Portland, Oregon. 10 participants are selected and individually paired with 3 of the 11 agencies based on their strengths and interests. Interns spend 2 intensely focused weeks at each agency learning from all disciplines”.

Interns:

  • Allison McKeever
  • Bryan Davidson
  • Christene  Vo
  • Heather Schwartz
  • Kim Karalekas
  • Luke Rolka
  • Melissa Casillas
  • Mary McPherson
  • Megan Nuttall
  • Whitney Bard
  • Agencies:

  • Ascentium
  • eROI
  • Anvil Media
  • Fish Marketing
  • the|new|group
  • Grady Britton
  • CMD
  • Asterix Group
  • HMH
  • Livengood|Nowack.
  • Also check out the Team Lattice business card: It grows with their ideas.

    Christene Vo, Bram Pitoyo, Amber Case

    Hazelnut Tech Talk is proud to play a part in reporting the COLAB experience, and is dedicated to connecting COLAB members with local networks, people and events that are moving and shaking the design world.

    All of the members of COLABORATORY have been blogging about their adventures since their first day. Bram Pitoyo built a way to follow all of the action at once. It also checks the latest Twitter conversation that’s hastagged #COLAB, so you do none of the work and get all the results. Check out Bram Pitoyo’s COLAB Feed Aggregator from Yahoo! Pipes.

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A Colaboratory Visit

Today, Bram Pitoyo and I visited CoatesKokes to see what the Portland Colaboratory members were up to. The two Colaboratory teams were hard at work on their final PR and Marketing pitch for Sameunderneath. We watched them interview some CoatesKokes employees about what the Sameunderneath brand stood for. After about an hour of this, James Rice made a visit and let the team in on some strategic presentation advice.

James’ advice came at the right time — both teams have only seven days left before their final presentation to Sameunderneath. With only a week left in the program, he aimed to give them strategic advice on creating engaging and successful Marketing/PR plans.

James Rice is the Digital Brand Strategy Director at Ascentium, an agency specializing in interactive media. He has an intense track record. During his 15 years of agency experience, he’s only lost 5 clients. Compare this to baseball, golf, or the Olympics.

———————————————————–

James Rice Begins

James Rice: One of the things that most people forget, especially at your age, is that the concept of a team is very important. Never lose sight of that.

Collaborate

Teamwork (from below)
Creative Commons License photo credit: Capra Royale

One thing we pride ourselves on is that everyone feels like they can work together to execute to that client’s expectations.

For instance (he pointed to Colab member Christine Vo, who was sitting to his left) if Christine and I were presenting to a client, a sort of conversation could go on between the two of us. It wouldn’t be like divisional, like assigning one person slides 3 and 5, or dividing up the work.

If you have the appropriate discussions in front of customers, that will speak volumes for people wanting to hire you.

———————————————————–

On the Errors of Big Agencies

There are some errors that most BDA (Big Dumb Agencies) make in presenting to potential clients. One of them is that they are used to pitching the team. CoatesKokes doesn’t do this.

It’s not about the people, or the history of whatever. Introduce your like this: “This is Joe, and he’s the account planner, and Sarah is the copywriter”. That way, the client sees what the agency is going to do, not what its people did in the past.

In case the agencies are listening, the idea of a BDA is not mine. George Parker coined the term on his blog AdScam.
He lived in Boise Idaho, and is a kind of blogger pundit. I highly suggest reading his work, as well as Marktd.com.

That all said — act as a team.

———————————————————–

Clients, Challenging Brands, and Organization

42-18285800
Creative Commons License photo credit: gcoldironjr2003

1. Clients want to hire people who are enthusiastic about the business — who have taken the time to learn — who work together to challenge each other. At the same time, never be afraid to challenge the brand’s assumptions.

2. Be very organized in your thoughts — you have to be able to tell the story. Always pretend there’s a director over your shoulder, or that you’re presenting to your own camera.

Those are the two big tenants of presenting well.

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Passion, Slides, and Owning the Room

Sweet Pea
Creative Commons License photo credit: jurvetson
Clients want to see that you’re passionate about the presentation.

But don’t put everything on the slides. If I see slides with more bullets on them, I’ll probably scream.

OWN the room when you step in. What’s on the glass or projected, will fill the gap.

What is most important is that you’re standing there with your team, and you’re passionate about what you say.

———————————————————–

Words Inspire Images

Calgary Stampede Parade
Creative Commons License photo credit: Georgieporge

I was in my car the other day, and Posion’s Every Rose has its Thorn came on the radio. I listened for a moment and then switched over to CD. That Niel Young’s Cowgirl on the Sand. That was much better for some reason.

What made it better? It’s the same when it comes to presentations.

What we want to do in presentations is to get someone to think uniquely, or to present something that shows we’re unique. The phrase “Cowgirl on the Sand” shows something to our mind. It really conjures up an image. It is also unique, while the phrase “Every Rose has its Thorn” is overgrown; cliche.

Always try to come up with polarizing and intriguing things, and be very vocal; personable.

(At this point, James Rice began to wave his hands around a bunch).

Also use a bunch of hand motions.

(He pointed to the whiteboard behind him).

———————————————————–

This whiteboard is your best friend.

Prime directive - Agile Retrospective
Creative Commons License photo credit: Ben30

Once we went on a pitch and won HP as a client against a big competitor. We presented without laptops and Powerpoints and just brought in a whiteboard. That way, we could actually involve the clients in our presentation. They could watch it develop instead of sit there on the screen — this unmodified, ungrowing series of static images.

That’s one of the things I’d like to see in every presentation room. A whiteboard on which you could project a presentation on the lower part of it.

———————————————————–

Owning the Room During Electronic Malfunction

Day 83: Fixing Servers
Creative Commons License photo credit: Qfamily

Sometimes you come in, and there’s stuff that sometimes doesn’t work. White boards solve that. When possible, always have a backup. You shouldn’t need a Powerpoint to pitch an idea. It should be there in your head, and the head of your team.

———————————————————–

The COLAB Sameunderneath Presentation

James Rice: Lets talk about the Colaboratory presentation to Sameunderneath. How much time do you have?

Colab Member: 30 minutes for the pitch, and 15 for questions and answers.

Another Colab Member: No, it was just 30 minutes.

At this point, the team realized that there was a discrepancy of time-knowledge amongst them.

James Rice:
This brings up a good point. There should be that one point person who is in change of the entire thing. There always should be a pitch leader who is collecting all of the ideas. Everyone will take care of parts and pieces, but there needs to be part of a collector.

———————————————————–

On the Presentation of Self

Steve's step-sister Abi and family - off to Royal Ascot
Creative Commons License photo credit: Steve & Jemma Copley

Never spend time on welcomes. I’m probably the only team that doesn’t do biographies. With Linkedin, Facebook, ect. out there, and there’s a good chance they know it is you.

As soon as you state, “I did this”, your design work becomes about your past.
If I could bestow any philosophy — it’s all about what you did — it’s about what you’re doing.

———————————————————–

On Thanking the Client

Stereo Inn
Creative Commons License photo credit: carakatze

Don’t thank them like, “we’re happy to be here”

I’ve seen it done where people are so soft, like “I really appreciate the time”

Clients want actionable people that are ready to hit the ground, who are ready to kick some ass.

Say: “On the left there’s Chris Stein.

If you introduce her, it begins to be like a team.

———————————————————–

The Whiteboard

dsc03760.jpg
Creative Commons License photo credit: mlinksva

On the screen, you can’t do the kinds of things you can do on the white board.

(He goes to the board behind him)

I just did this in a pitch the other day. I called it this area on the board, and made it the impact zone.

Instead of having an agenda — there are other certain things you can do, like you can take little sticky things and put down the thoughts on each other, and then start to arrange them into logical clusters.

—-
So then there’s these points of impact, and you can put them on the very first slide. For instance it can say the six things we’re gonig to do for you.
For samenunderneath you’re impact zone is going to be brand, exposure, orginality…ect.

What else do you want to do?

Do you want to create a new customer? Attract a new customer?

———————————————————–

Innovate in the Marketplace

Honeymoon 087
Creative Commons License photo credit: Lauras512

If you just put one or two words here and tell a story around them.

If I were pitching for Sameunderneath I’d probably be like “we’re here today because you’ve had a large impact to a very unique set of customers in what you’ve done for the last nine years…” We’ve looked at what kind of impact you’ve had in the marketplace.

If we were look at your brand expansion and how we can bring about greater exposure through your “market expansion plan” (adding sometimes its fun to put in phrases htat sound big)
today we’rll talk about how you can re-imagine your plan.

Lets look at brand experience, social retail. It is these thigns that will increase your exposure in the lines of your market plan.

Sameunderneath will take on this exposure and expand on it.

When I talk about a markting plan I have certain fears.

ROI would be on there.
(But I hate the word ROI — I’d prefer rather to use measurement…or culpability).

I’d have a statement and the impact points of ‘experience, authority, understanding.’

When I talk about experience a story is already starting to unfold.

Powerpoint presentations makes us be explicit.

I try to rip those bullets out and say them, not show them.

A slide can say “new ideas have the power to break boundaries set by others’ assumptions.”

———————————————————–

Branding a Presentation

i think thats bodini poster italic?
Creative Commons License photo credit: PinkMoose

You can also turn the presentation…not to your brand but to their brand.

Build the presentation like you work for them and put their brand on the bottom of the slides.

We do a lot of quite a few pitches that we do at Ascentium, and the strategy used depends on the type of pitch. If it is a type of social media strategy, then that comes on our deck (our brand and feel).

———————————————————–

Building from Scratch

Sunday morning cupcakes
Creative Commons License photo credit: Richard Jones

We put all our presentation material on the network drive and it’s a mess.

Even though the presentation material is there, every time I build it from scratch.

———————————————————–

Finding Inspiration

the path
Creative Commons License photo credit: alicepopkorn

I have a delicious tag called inspiration…or “fucking rad”.

They’re where I go when I need inspiration.

Another thing I go to is Flickr.

If I’m stuck while making a presentation, I get what I want to say, and then create those keywords. And I build a slide desk with just thoe images.

And I begin to fill in those gaps “what do I want to say”.

Sometimes I put those ideas on notecards.

Question: What advice would you give to someone not as comfortable with presentng to a group?

James Rice: There are some amazing creatives that don’t want to pitch. They want to contribute to ideas.

I don’t pracice creating or programming anymore.

In the big picture, I’d probably, over time, find out where I’m there on it.
I have to ask the question of whether I want to pitch, or do I want to contribute a lot of really great ideas that are on the pitch?

In the case of Friday…get over it!

You’re gonna have great ideas…

You’re too young to be nervous.

———————————————————–

Images

Vetrata di una chiesa di Madrid
Creative Commons License photo credit: gutter

If your image is about expansion, find images of storefronts on Flickr that exist in other locations. Map the Sameunderneath logo onto them and see what happens. How does Sameunderneath fit in other ecosystems?

How could Sameunderneath fit into other cultures and other audiences.

As we looked at your plan of expansion…then do a map.

———————————————————–

The Awesomeness of Circles

For Anthea
Creative Commons License photo credit: kyz

People love circles by the way

And if you draw circles and shit…

(He shows the group a slide filled with various objects).

Then clients will love it. They have the capability to show growth and change.

If you can draw what you’re trying to say people are going to love it. You’ll be so successful.

———————————————————–

Macrovisualizing

Bachelor Button Petals
Creative Commons License photo credit: audreyjm529

(Points to the board — where many ideas are listed).Man…this could be a slide of 26 bullets.

James RiceDon’t increase the number of slides to decrease the nubmer of bullets.

What I’d do is macrovisualize what I’m trying to visualize.

(Points to the jars of M&M’s on the table… (see, M&M’s are not triangular or square. They’re circular).

———————————————————–

A Sample Introduction

IMG_5757
Creative Commons License photo credit: eyeliam

James Rice began by drawing a vertical line on down the white board. One one side of it, he drew Sameunderneath.

James Rice: Here’s Sameunderneath .. it’s made a great impact on 18-24 year olds.

Then James started circling the logo, adding concentric rings around it that were larger and larger as they progressed. He led them to cross over to the right side of the vertical line.

James Rice: And here’s where we need to take it. This is why circles are powerful — they show the progression of time.

Where we need to take it is the 30-40 year olds…and increase the core audience. Then, as time progresses, the 30-40 year olds need to be come the main audience.

Try to draw you what you’re going to say.

———————————————————–

Learning from Failure

acción 1
Creative Commons License photo credit: zentolos

Instead of saying here’s what succeeded, I’d like to tell you about something that failed.

It’s fun to give you advice based on a thing that didn’t work .. because it is easier to see know what went wrong.

I’ll tell you what went wrong this time.

We hadn’t met the client before, and we were up, literally, for 61 hours.
Thus, we had no context, and with only three days to prepare, it was pretty much impossible.

We should’ve been more prepared for it; I should’ve told them no.

But we all realized we liked the three day thing.
Because when you have three weeks, you smash all of your ideas against the wall. You force yourself over them too much, until they become less of what they were before.

Like my writing professor in college said — write it. And then you’rll rewrite it and rewrite it and rewrite it. But just write it.

———————————————————–

On Taking Breaks

Napping Porklette
Creative Commons License photo credit: dennis and aimee jonez

Don’t stay continuously working on something. You need to give your brain a break.

More importantly, focus it completely for a while, and then step back.

(He examined the presentation on his laptop).

I also used the colors and blue…maybe that was the problem.
I also didn’t use rounded corners — against my best intentions.

I’ll give you a secret — brand voice is what happens when you come in with
Your goal of the presentation is to distill it down into memorabale, topical, organized pitches.

You should have over 15 slides, ideally. And talk to your slides — they’re meant to work for you. They’re also touchpoints.

———————————————————–

On Pitching

PH Softball Summer 2008_145
Creative Commons License photo credit: akeg

“When will you be pitching?” He asked the Colab Members. “Will you be practicing?”

It was stated that team Lattice would be practicing at Studio Bard on Wednesday.

James Rice: Does everyone have soem Sameundernath clothing?

I might do that if I were pichng htem as a client. It’s more gimmicky — but it shows that you’re all invested in the brand.

———————————————————–

Ten Things You Can Really Remember

Come a little closer
Creative Commons License photo credit: seanmcgrath

Look over your documents and come up with 10 great things that you really remember.

Make sure those ten things are what is remembered when you walk out of that room.

———————————————————–

Create a Visual Analysis

blog.px
Creative Commons License photo credit: playerx

Come up with your own type of visual analysis.

Everything dyou do should be expressed visually.

(James went again to the whiteboard and drew circles).

James Rice: Here’s our biggest MINDSHARE competitor.

Here are some very unique ways for you to expand your customers…and increase their mindshare.

———————————————————–

The Impact Zone

Flamencas (Flamenco Dancers)
Creative Commons License photo credit: Ana Filipa Machado

Identify the expertise in the creative ideas… identify zones within your plan where you now have it down cold.

Know it more than what it takes to get into that plan. Consider:

  • Brand
  • Exposure
  • Originality
  • Innovation
  • Expansion
  • ROI

———————————————————–

Conclusions

It was great to hear what James Rice had to say about the creative industry. As an Anthropologist, it was an interesting injection into a world of competing teams, creative ideas, and intense work methods. I look forward to seeing the future ideas that come out of the mind of James Rice and the Colaboratory members.

———————————————————–

Resources

Jeff Ross at ICT East 2008
Creative Commons License photo credit: markhillary

Check out the blog of James Rice
And you can follow his Delicious Links.
Or you can follow James Rice on Twitter.

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Thanks for Reading Hazelnut Tech Talk!

If you liked this article, you may want to follow my updates on Twitter, or subcribe to this site’s feed.

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Today there was a Lunch and presentation at Nemo on using Ning for customized social networks. Dave Allen, Director of Insights & Digital Media at Nemo, introduced Rachel, who demonstrated the customized functions of Ning.

Dave Allen:
The purpose of this lunch and demonstration is to create a sort of town hall meeting.

Nemo is a 11 year old company that is unique in that it has managed to develop itself professionally without any sort of Press Releases or major media at all.

We have 5 blogs that function outside of Nemo, as well as an Private internal networking that we’ve been using to demonstrate the capabilities of blogs to our employees. It is a place for experimentation and messages.

We feel that in Social Media everyone is running around on different race courses. All are doing their own thing, but no one knows where the finish line is.

The five outside blogs are not integrated with each other. We hope to use Ning’s capabilities to create PR 2.0 and Social Media for Nemo.
We’ll be releasing the new version of Ning in September that will network all of these blogs together, and will serve as a force to expand Nemo’s online presence and capability.

BLOGS:

We hope to add:

  • Ink Show
  • Yourblog.com

And:

NemoHQ.com (coming soon)

In addition, other blogs will be linking to Nemo, and these blogs and our own will run through Ning, which provide linking to everyone in the world.

The Ning Presentation:

Rachel:

I’d like to talk about how you or a brand can use a social network. People are currently using social networks to connect with other people. The Internet can be used to replicate any sort of media. Newspapers, television, art exhibits and flyers can be duplicated and be functional online.

The truly native behavior of the Internet is two-way. So is a social network. In media terms, the Internet is the only place where people have a depth conversation of two way in many forms of media. In photos, media, discussion forms, and blogs.

Because of this, people are responding to social networks in huge numbers.

The early days of the Internet saw two major services; AOL and CompuServe. AOL was a fantastic service for the general public because it taught people how to be online — how to use chat and E-mail..

And when a company like Nike wanted to be on the Internet — it would post its page on AOL.

Then Netscape came around and allowed people to jump on the Internet from site to site without constraints.

Now we have Facebook and other applications that teach us how to be social online. They allow us to post videos photos, news feeds.

Ning is a platform for the creation of your own branded social network.

It allows you the opportunity to control and expand your brand to your biggest fans. When you have a Myspace page, that page’s community is comprised of Myspace members and friends, but the data is owned by Myspace. You don’t get to keep data on your own community, and your visitors are constrained to Myspace’s look, feel and format.

By having your own social network, you can show what your features will be and your member’s social information. You can have your brand really expanded.

You can thus have your own online hub. If you think about a brand, it’s really spread across the net. It allows the people who are talking about you on Youtube, and those who have found you through promotions with companies like Eventful, Facebook and Myspace.

General online fan groups comprise a very fragmented image. You don’t have any centralized space to really collect your tribe.

Centralization of data allows them to meet each together while connecting with you. It eliminates the barriers that divide fans up into different social services.

You can then use those different touch points across the web, on those different blogs, to gather them into a tribe on your own social network. Then you can give them access to RSS feeds, embed codes, and they can spread your image across the web as your own personal street team .

We’re three years old, based in Palo Alto California.

We raised 60 million dollars back in May. If you build a social network on Ning you’ll know that you’ll be online for a long time. We’re not just going to evaporate. We have about 65 employees, almost of which are geeks. Your network is up fast, and runs smooth. We have a large engineering team. This team is always thinking about what social networking features you need in order to have the most social network for your brand.

—-
Case Study: The ImSaturn Social Network.
Saturn simply went to Ning.com and created their own social network without even calling us. Saturn has really created their own social universe.
Events and Bloggers

They have a lot of events they sponsor. For instance, they’re a sponsor of Project Runway. They recently sent one of their advertising directors out to blog about the experience. They have a Saturn blog/event/picture of the day. They’re running many different groups. There’s the Saturn Tuners Club, which was actually started by Saturn blogger. His blog is advertised on the front page.

The Saturn community space is really respectful of the Saturn community and helps them to get their own words out. They’re very respectful of the universe of different bloggers and clubs. How can they take these different groups who are part of different parts of the web and bring them all into this world.

Saturn sponsors a lot of events. You can see these events “Rally Customer Appreciation Day” on the event calendar.

At this point a freelance designer sitting next to me said, ” ‘Have a Saturn experience!’ That’s marketing right there.”
Widgets

Then there is a page to give their members all sorts of different widgets. Photo, video, and music players can be added to your site as well. These allow your brand’s supporters to share your videos on Facebook, or add them to MySpace.

——-

Case Study: AskPatty.com

Kiss my Astra (Patty is a women’s car dealer blogger. She’s pretty popular, so you can start to create news about what you’re doing on your own social network.

Case Study: Greekster.tv

Greekster is a Pizza Hut branded social network. It’s just targets to college students and those who are a part of fraternities and sororities—the ones most likely to order pizza. It’s very event focused. There’s a Hot or Not section for that allows members to become stars on the front age.

—-

Case Study: The Good Charlotte Network: Beating Paparazzi to the Punch

Good Charlotte’s main website is actually built on Ning. Two members of Good Charlotte are using their blog while on the road. They are also currently dating Paris Hilton and Nicole Richie. This means that they are constantly getting harassed by camera crews and media.

To combat this, they’re blogging and taking pictures themselves and posting them on the social network in order to control their own stroy. By controlling media first, through Ning, they are beating Paparazzi to the Punch.

Now news outlets like Press Magazine are going back to the Good Charlotte to get the news, instead of taking the news themselves.

The latest blog pot is about a move about the Bra Boys, a epic about Australian Surfers. They use the Ning portal to point to the Bra Boys website from Ning, thus acting as a promotional interface.

Merchandise

They use the social network to sell all of their own brands, like the DCMA Collective, and band merchandise is linked to their Ning Site.

Good Charlotte’s page uses Ning’s capabilities to form the questions that one can asks their members when they set up their profiles. You can ask certain questions to really let he members to express themselves.

People are allowed to modify their own CSS on the page.

Then there’s the Good Charlotte Facebook page. This page links back to www.goodcharlotte.com, and a Ning photo player shows the GC’s photos on the Facebook network page. They work in unison to for more powerful promotion.

Case Study: Maloof Money Cup

Maloof Money Cup, the World’s Greatest Skateboarding Competition, is based in Orange County.

They embedded a bunch of YouTube videos come from their social network which runs on Ning.

And there’s my.maloofmoneycup.com that only allows people who are competing in the skateboarding event to become members of the page.

There’s the latest activity feed. Just like on Facebook you can see what your friends are up to.

Case Study: The SXSW ‘08 Insiders Guide.

Those who were attending South By Southwest were able to use the website I created by Ning as a community device.

Another good part about the database is that you can export all member data by .CSV and import it into a php email database.

People fill that out and you can export it into you own CRM database.

http://www.SXSW.ning.commain/feature/add

There are tons of featured widgets that allow you to bring pretty much anything into the applications. From the main page, a widget can be edited or modified.

In the end it adds up to a very concrete CMS.

It really gives you the ability to make your own experience online and really bring people into your own space.

—-

Questions from the Audience

CMD Agency:

You look at the big sites like Myspace/Youtube/Fllickr. That’s where the eyeballs are. Lots of clients want their own community, but there’s a question of how to balance the control you get from a privately branded site like on Ning vs. the social focus that is available on Myspace (which is where all of the visits are focused).

Rachel:You have to think about what’s most appropriate for your client. They are using our photo player here to populate their Facebook page.They have 67,000 pans of Good Charlotte on their Facebook page.

This makes Good Charlotte capable of gathering an audience on their Facebook page and gather their audience which also happens to be on a Facebook page.

A lot of Saturn members are blogging. Saturn found some Saturn members that were good bloggers, so then they featured the blog posts of these members. Ning allows you to use your community to generate content for you.

AlphageekTV: Why did the skateboarders lock the community to members of the competition only?

Rachel: I imagine they anted to make the competitors be the celebritities of the site and have hte members forcus in on them ..

Big Deal PR: What I’m always curious about is the flexibility of a system. What kind of programming help do you need in house in order to adapt it, and how adaptable is it? Is it at all possible to optimize it for search engines/?

Rachel: We’re constantly updating all of the tabs and widgets like so that search engines can always find it. When we upgrade we don’t just do it once — we constantly improve it, so that because search engines are always changing.

If you know a little or a lot of CSS, or you’re a PHP developer, you can use our API’s get access to our source code and really ad in your features.

That’s our job, to really help link you into your community through a completely customizable interface.

Angie, Freelance Designer: How long does content remain up and live, and the space parameters?

Rachel: Content goes up as long as you want to. Not sure of the dimensions, bur can ind out that information for you.

Question: Bandwidth limitations on your site?

Rachel: Secret: We’re not charging for bandwidth and storage right now. Everyone will get 100 gigs of free bandwidth and 10 gigs of storage. After that, you’ll be charged $9.99 a month for an additional 100 gigs of bandwidth and 10 gigs of storage.

Question:
As an Admin can you limit the size of uploads that users can upload?
Do you also have the ability to link back to other sources to use their bandwidth?

Rachel:
We give you 10 text boxes, and you can embed in any third party information in them. We’ll be putting our fill weight behind OpenSocial. We’ll be supporting third party social applications. The members of your social network will be able to add an open social app onto the first page.

Question: Can you do custom Javascript in those text boxes?

Rachel: Yep — custom javascript, custom hacks … hack away!

—–

That was the event. Overall, I learned a great deal about how brands can use multiple sites to set up campaigns/communities across formerly disparate social networking sites.

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Attending Portland networking/social events is one of the best ways to meet innovative locals, learn cool things, and get new clients/collaborators for various projects. A weekly list of Portland Tech/Networking events has been requested of me multiple times, and this list is the culmination of those requests. I hope it benefits you in as many ways as possible!

This week, Bram Pitoyo and I will be attending all of these events. Bram’s reviews can always be found on his blog, Link En Fuego, soon after each event. I’ll be reviewing/live-tweeting from the Internet Strategy Forum as well as doing some experimental analytics on it.

We hope to see you soon!

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Upcoming PDX Tech Events for Wednesday, July 16th, to Friday, July 25th

Wednesday, July 16th:

Noon to 2 Pm:

LUNCH 2.0 at SOUK
See http://siliconflorist.com for details.

5:30 Pm

Join SEMpdx & pdxMindShare at this networking and educational event. Meet SEMpdx board members, network with other Web professionals, and learn more about membership and sponsorship opportunities.

Who: Open to all - interested in search engine / Web marketing
What: Networking event
When: Wednesday July 16, 5:30 PM ? PM
Where: Paddy’s Bar & Grill
Why: networking, meet SEMpdx, learn about membership & benefits
How much?: Free, no host bar

6:30 Pm

Writing For Web for Fun and Profit.
(At the Kennedy School - Ask me for details)

8:30 Pm

Tweetup with Charlene Li (from Forrester Research, a keynote speaker at Internet Strategy Forums). This means drinking.

http://upcoming.yahoo.com/event/903763

Thursday, July 17th:

8:30Am-5:00Pm

Internet Strategy Forum - Portland, OR

6Pm:

ISF Afterparty (Contact me for details).

Thursday, July 17th:

6:00 Pm

SECP Meetup/Portland Freelancer’s Meetup. NE Portland at the Stamp Society Building. $10. (Ask me for details).

Friday, July 18th:

9Am-10Am:

Morning Meetings: Marketing (Recurring)
[Full details at http://upcoming.yahoo.com/event/634899/ ] Come into CubeSpace between 9 and 10 a.m. on weekdays to chat for free with the professional-in-residence about your needs.
The Friday topic is: Marketing, including web 2.0 and branding

4Pm

Beer and Blog at the Green Dragon! Yay!
928 SE 9th Ave
Portland, OR 97214
Generally at 4Pm

Monday 21st:

6:30Pm-8:00Pm

Legion of Talk (Sponsored by Legion of Tech)
Mark Shuttleworth

Mark will be speaking out Ubuntu, the community-developed the open source operating system he founded, as well as his travels in space. Mark was the second man ever to travel to space on a private space craft!

McMenamins Mission Theater
1624 NW Glisan St
6:30pm to 8:00pm
Doors open 5:30pm (come early, have dinner & hang out with us before the talk)

This one is going to be HUGE.
Register and find out more at www.LegionOfTech.org

Tuesday, July 22nd:

6Pm:

PANEL DISCUSSION #2 - PDXplore PNCA - 6:00 Pm. “In The Round: Collective Leadership” featuring mayor-elect Sam Adams, Metro president David Bragdon, Hillsboro mayor Tom Hughes, Portland planning director Gil Kelley, and City of Gresham executive manager Alice Rouyere.

A transcript of the PANEL DISCUSSION #1 is here.

Tuesday, July 22nd:

6Pm:

PDX Net Tuesday July - New Tools for the Nonprofit Sector
AboutUs.org - 107 SE Washington St. Suite 520

This event is usually really fun, has beer, and then a sort of discussion of things.

—-

See you there!

Your Friendly Neighborhood Cyborg Anthropologist

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If you’d like more information on any of these events, or would like to contact the organizers about workshops, don’t hesitate to E-mail me. Please feel free to forward this to anyone who might benefit from it.

I’d love to see you on Twitter. You can follow me at: http://twitter.com/caseorganic

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Dezignus.com uses an orange construction to link the user to feedburner for RSS. RSS as symbol capable of being mutated into another form that seems completely unrelated except in color is a sign that the RSS has become so understood by Dezignus’s demographic that is can be alternately presented with no confusion to the user.


Incredible. This happened very quickly since the dawn of the RSS feed. “Although RSS formats have evolved since March 1999,[4] the RSS icon (”“) first gained widespread use in 2005/2006″ (RSS - Wikipedia).

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